Team Lead

About Job Role

CIC-Team Leader is responsible for driving the business by directly managing the sales team and reach out to all the prospects within the region pertaining to the given category. TL drives the sales teams that educate the clients about the business opportunities being provided by JD Mart via its authentic buyer traffic and easy-to-use technical tools. TL manages category specific sales teams that specialize in given categories and help the clients in constantly upgrading their know-how of business as well as digital happenings. The role provides cross-functional development by providing opportunity to manage sales teams, skill development, team development and organization wide resource development.

The right candidate will have a deep background in engaging customers on the web in e- commerce or similar transaction-focused environments. They will have the ability to work across organizations and disciplines to build networks and accomplish business goals.

What we are looking for

Proven negotiation skills and influencing abilities. Strong numerical and analytical aptitude.

Ability to think and react in a high-energy, fast-paced environment.

Good organizational skills including prioritizing, scheduling and time management.

Values we cherish

• Accountable- You take ownership of your work, can work with minimum supervision and honour deadlines
• Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow
• Learner for life- You are a quick learner, are excited about solving new or previously unsolvable problems and believe in constantly upgrading your skills.
• Team Player- You enjoy working with people and gel well with cross functional teams.

Roles & Responsibilities:

To develop & grow the category specific business by acquiring new clients.

To build knowledge based relationship with clients and understand nitty-grittys of

Clients business, like demand pattern, seasonality, key industries served, products bought by client, industry growth etc.

• To help sales team with category intelligence and develop category expertise by conducting periodic knowledge & skill development sessions as well as developing knowledge transfer material.
• To acquire all the targeted accounts within the region and generate business opportunities for the companys products and services.

To develop & periodically maintain category specific knowledge repositories by regularly visiting the clients and understanding their business.

Identifying improvement areas & preparing action plan to achieve the business goals. Forecasting weekly, monthly, quarterly and annual revenue.

Ensuring the achievement of sales target and managing sales support function. Helping regional sales team with technical skill development.

Recording key performance metrics and monitoring key parameters to increase the overall productivity of the sales team.

Capturing category specific market intelligence & providing regular updates. Conducting daily performance reviews for the team and ensure adherence to organizations processes.

• Managing hybrid teams & ensuring the constant up-skilling of remote employees.

Working Environment:

• General office environment: Works generally at a desk in a well-lighted, air-conditioned.

cubicle/office, with moderate noise levels.

• Travel Requirements