Zoho Specialist - Deluge Scripting (7-10 yrs)

Job Title : Zoho Specialist

Job Location : Hyderabad (Jtetk Software Solutions)

Job Type : Full-Time

Key Responsibilities :

Customize, implement, and maintain Zoho CRM, Zoho Analytics, Zoho Desk, and other Zoho applications.

- Understand business processes and map them into Zoho workflows, ensuring the system is optimized for efficiency.

- Configure and manage Zoho modules, such as sales, marketing, and customer service, according to organizational requirements.

- Work with cross-functional teams to ensure seamless integration of Zoho solutions with other third-party applications (e.g., ERP, email marketing, etc.).

- Develop and maintain custom workflows, reports, and dashboards in Zoho CRM.

- Provide end-user training and support to ensure users effectively utilize Zoho applications.

- Troubleshoot and resolve issues related to Zoho applications, ensuring minimal disruption to business operations.

- Regularly update and upgrade Zoho CRM and other Zoho tools to ensure they are functioning optimally.

- Collaborate with stakeholders to identify opportunities for process improvement using Zoho solutions.

- Document customizations, workflows, integrations, and troubleshooting steps for future reference.

Requirements :

- Proven experience (8+ years) in configuring and customizing Zoho CRM and other Zoho applications.

- Strong understanding of Zoho integrations with third-party applications.

- Knowledge of programming languages such as Deluge (Zoho's scripting language) is a plus.

- Experience with data migration and management within Zoho.

- Excellent communication skills and ability to work with stakeholders to understand their needs.

- Strong problem-solving and analytical skills.

- Ability to handle multiple projects and prioritize tasks effectively.

- Familiarity with other Zoho applications, such as Zoho Projects, Zoho Invoice, and Zoho Campaigns, is a plus.

Degree Requirement :

- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.

Preferred Qualifications :

- Zoho Certification (Zoho CRM, Zoho Analytics, etc.)

- Previous experience with Zoho implementation for companies in specific industries.

- Experience in data analysis and reporting within Zoho Analytics.