Facility Executive - Soft (Nariman Point)

Role & responsibilities

- Site Operations Management

- Monitoring of Housekeeping related activities

- Arrangement of all consumables and supplies for Client / VIP visits

- Interfacing with the pest control for carrying out the pest control activities at the facility.

-- Preparing the Daily/Weekly and Monthly reports

- Collecting all documents from the vendor for compliance audit

- Interacting with the Housekeeping vendor.

- Taking facility rounds and find out snags and raising GUTS tickets for the same

- Follow up and close the tickets logged.

- Effectively manage Facility team to ensure an on time deliverable system.

- Routinely Inspect all services to ensure performance measures are being maintained

- Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client

- Ownership of the Day to day administration, including reports generation of the stocks tracker.

- Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day

- Inspect the turn out and attendance of the staff and sign the shift register

- Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints

- Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions

- Communicate to the FM all incidents issues and pending problems

- Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions

- Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same

- Monitoring the Food Vendors at site.

- Monthly Accruals to be submitted to the FM.

- Co-ordinate with Space planner for any moves.

- Soft services stores and stocks to be maintained

- Indent monthly requirements for Soft services as per the month's budget.

- Involve in Vendor staff Training & Development.

- Manage Concierge Vendor for timeliness and for any escalations

--Oversee Horticulture requirements at site.

- Maintaining stock and issuing of sports equipment.

- Maintain Asset Register

Vendor Management :

- Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA

- Carrying out Vendor Background Checks.

- Processing of vendor Invoices

JD :

Candidate Specification : Key Selection Criteria

Ideal Experience :

- Tertiary qualifications in property, building or facilities management preferable

- Excellent people skills and ability to interact with a wide range of client staff and demands

- Demonstrated experience with tendering and service improvement initiatives required.

- Knowledge of occupational safety requirements

- Strong PC literacy and proven ability to manage daily activities using various systems.