Senior Manager

Creating multiple channel sales partners for sales of paid subscription packages via tele center, basis defined SOP s / SLA s / pricing models

Ensuring team hiring at level of Center Manager for key locations as well as across all levels under Center Manager to ensure budgeted numbers

Maintaining regular connects to ensure overcoming day-to-day challenges

Due training handholding of all stakeholders to ensure proper flow of product/process knowledge, week-on-week for all new joinee, as well as via monthly refreshers (including on new product development)

Close tracking and monitoring on input KPIs (such as Data and Hot Leads) to help improve productivity

Responsible for evaluating Center Manager/Channel s performance with key metrics (# of Meetings per Day/ Hot Lead Conversion%, Leakage% etc.) on routine basis to ensure optimized productivity as well as ensuring minimum leakage

Timely payout after due diligence

Alignment as well as loop-back to product and data team to help improve on enables to improve quality, productivity and over-all process efficiency

Prepare reports (Daily, Weekly, Monthly and Quarterly etc.) for different departments or Senior management.

Ensure that all payments are collected as per the company s payment terms.

Ensure adherence to sales processes and requirements.