After Sales Manager

Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 11+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2022 -23. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India.

For more details please visit our company website: www.homebazaar.com

What is our requirement?

Role: After Sales Specialis

Job Location: Vashi (Navi Mumbai)

Experience: 3 year to 8 years

Weekly Off: 6 Days working (2nd & 4th Saturday Off)

Benefits : Half Yearly Incements

Roles & Responsibilities:

• Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
• Identifies customer needs by referring to case notes and examining each as a specific case.
• Enhance overall customer experience by coordinating and following up with internal and external customers.
• Provides customers with information that is specialized and communicated in a warm empathetic manner.
• Gathers all necessary information to update the database.
• Escalates issues to senior levels, based on complaints or concerns.
• Explains company policies to customers.
• Performs other duties as assigned.

Desired Candidate Profile:

• Good communication skills.
• Good Exposure to Microsoft Excel is a must.
• Good experience in internal coordination within the team & other required departments.
• Should have a positive attitude & should be confident to accept new challenges.

Why Join Us?

• Excellent Inputs & Real Time Support given by management to achieve realistic targets
• Pre-generated quality leads provided by the Homebazaar.com
• Professional development & career advancement opportunities within the Homebazaar.com
• Young & Vibrant work Culture.
• Reimbursement of fixed travelling & actual mobile expenses.

Kindly share your resume on niveditha.rayappan@homebazaar.com and for more details contact on 8655670093