Senior Sales Executive (SXC)Chennai, Area India

Overall, Job Purpose.

Achieve annual targets for Ocean, CH, Ship Green and other VAS (value added services).

Ensure the highest level of quality when interacting with our customers, be customeroriented and create value for customers as well as for Hapag-Lloyd.

Promote all digital / Inland products for Hapag-Lloyd to our customers.

Job Specification Key Accountabilities.

Evaluate customer potential and update Account Strategy.

Continuously improve the customer portfolio by securing new accounts and removing underperforming accounts.

Work up on CH Optimus targets and drive Ship Green initiative among customers.

Ensure regular updates of all activities in Salesforce.

Drive LKA customer performance and ensure Account plans updates.

Where appropriate for their market serve as specialists for a segmented vertical.

Prepare and conduct visits, report and follow-up on visits.

Conclude contracts for MR customers (proposal, negotiation, closing).

Record commitments (tender tracking/commercial).

Drive CU business for foreign MRs and adhere to Push-Pull process.

Selectively engage in TM discussions where relevant (e g , tender guidance and negotiations, special commodity market rates, etc ).

Provide feedback on the market including rates, competition activities, market conditions etc , to all relevant stakeholders.

Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM.

Provide clear info to Sales Coordination regarding handover to Customer Service.

Qualifications And Technical Job Requirements.

Bachelors degree / MBA (Port and shipping management).

5 years of experience in the maritime industry or equivalent combination of education and experience.

Experience in Sales and recognized Sales leader.

MS Office.

English and local language and/or Customer Service function competencies and Values.

Hapag-Lloyd Values / Behaviors.

Care, Move, Deliver.

Positive attitude, can do attitude.

Proactive.

Energetic and good team spirit.

Enthusiastic commitment to task.

High Integrity.

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