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Assistant Facility Manager - Soft Service

7-15 years

Chennai

1 vacancy

Assistant Facility Manager - Soft Service

JLL

posted 3d ago

Job Description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Be accessible for escalation of all FM related issues

  • Oversee the Helpdesk work process

Provide management advice to Helpdesk operators for escalated issues

Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift

  • Oversee the Mailroom process.

Provide management advice to Helpdesk operators for escalated issues

  • Oversee the Front Office function

Ensure visitors are promptly attended by the Front Office Executives (FOE)

Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep

  • Oversee the Housekeeping Services

Overall service delivery assessment of HK vendor.

Coordination meetings with vendor for resolution of service issues

  • Oversee Cafeteria Services

Ensure that the caterers are maintaining highest standards of hygiene in the services area

Ensure that the quality and quantity of the food supplies are meeting the requirements

When the food supplies run out, escalate the matter to the caterers management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them

Overall coordination with all service providing vendors.

Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions

Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division

Location:

On-site -Chennai, TN

If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.


Employment Type: Full Time, Permanent

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What people at JLL are saying

4.4
 Rating based on 112 Assistant Facility Manager reviews

Likes

JLL work culture is pretty good, Oiganizational support is good to it's employees and especially Training and learning modules are awesome to enhance skills.

  • Salary - Good
  • +5 more
Dislikes

Suggest to implement 5 days work culture to work dynamics domain also for better work life balance.

Read 112 Assistant Facility Manager reviews

Assistant Facility Manager salary at JLL

reported by 514 employees with 7-16 years exp.
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₹3 L/yr - ₹10 L/yr
15% more than the average Assistant Facility Manager Salary in India
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