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21 Four Seasons Hotel Jobs

Guest Services Attendant - Residences

1-3 years

Mumbai

1 vacancy

Guest Services Attendant - Residences

Four Seasons Hotel

posted 4mon ago

Job Description

The Residential Page/Attendant will work closely with the Residential Concierges being a reference point for arrival and departure; ensuring that all residents deliveries are delivered promptly. The Residential Page/Attendant will also respond to requests in a timely and efficient manner set forth by our core standards . The Residential Page/Attendant will also be flexible in handling other duties related to the Residential Concierge department that will be assigned by the Residential Concierges.

Tasks
  • Assist residents with luggage, transportation requirements, deliveries, parcels, groceries, etc.
  • Positions at the residences lobby entrance to assist with opening and closing the doors and greets residents, resident s guest
  • Ensures the residences driveway is well managed at all time.
  • Assists with move-in and move-out logistics to ensure a smooth process if requested.
  • Provide information regarding residential and/or hotel/resort events, services and amenities
  • Assist in Residential Lobby service - answer telephones at the residences concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to units.
  • Perform any special projects deemed necessary by your Residential Leader.
  • Assist homeowners transporting items to and from their units .
Additional Responsibilities
  • Handle all Owner interaction with the highest level of hospitality and professionalism, accommodating special request whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities
  • The ability to communicate residence requests effectively to the Residence Concierge to ensure prompt completion of tasks.
  • Relieve other residential roles for meal periods and in case of emergency
Skills And Competencies
  • Bachelors degree from a reputed university
  • The ability to communicate in English and in local language
  • Prior working experience in hospitality industry: preferably in luxury setting
Education
  • Bachelors in Hospitality/Graduate from a reputed university

Employment Type: Full Time, Permanent

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What Four Seasons Hotel employees are saying about work life

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Flexible timing
Rotational Shift
No travel
Day Shift
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Four Seasons Hotel Benefits

Free Food
Cafeteria
Health Insurance
Job Training
Soft Skill Training
Team Outings +6 more
View more benefits

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