Admission Counsellor

Attaching the JD-

1. Sales - Admissions
2. Job Title : Executive - Admission Sales
3. Job Location : Gurgaon
4. Experience : Zero to 2 Years in Sales Voice Processing
5. Skills : - Strong written and verbal communication skills, along with active listening
   - Good computer skills, exposure on CRM, Dialer
6. Job Purpose : Follow up prospects and enrol them into admissions at Footprints Preschool and Daycare centres
7. Job Responsibilities : - Take incoming calls using Footprints systems and answer all the concerns of parents. Create and communicate effectively value propositions for Footprints.
   - Make telephone calls to the leads assigned by the system.
   - Pre-qualify the leads by asking questions about their location, profiles, interests, etc.
   - Present information to the lead about the Footprints and Capture and Document information on the leads obtained through the tele calls in the system
   - Schedule and make follow-up calls to assess the level of interest of the prospect and remind them to visit centres for admissions
   - Do the follow-up calls for admissions once the prospect has visited center
   - Timely response to all incoming calls and WhatsApp messages
   - Completing follow-ups on daily basis as per business requirements and defined workflows
8. Employment Type : Permanent
9. Education : Any Graduate
10. Working Days : Monday To Friday and 2 alternate Saturday working
11. Office Timing : 09:00 AM to 06:00 PM and 10 :00 AM to 7:00PM