Manager Accounts Receivable

The impact you will make:

• Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment.
• Develop personal growth opportunities. Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.

What you will do:

• Project time constraints given by the manager are met in all the processes like billing, EOB, and denials follow-up.
• Responsible for communicating with the clients over the phone or by email as required.
• The continuous objective is to make himself/ herself redundant and pull the talent up from the existing team. Should be responsible for grooming the next span of control.
• Should work towards assisting the project manager on daily issues, new project implementation, existing client satisfaction, and taking feedback from the team.
• Make sure everyone follows the process defined with accuracy by doing regular audits and documenting the updates.
• Generates several daily, weekly, and monthly reports relevant to the project. Analyzes and communicates with the clients about the status of the practice by providing regular reporting.
• Deals with any unwanted/unforeseen issues that come up at any time from the client or within the team.
• Should have a thorough knowledge of all processes and be able to implement a new project with the assistance of the project manager. For example: Credentialing, Software Transition, etc.
• Controls attrition by providing proper training and work culture as well as a growth plan.

What you will bring:

• Minimum a Graduate in any field of their choice.
• Ability to work in both night shifts (5:00 PM to 2:00 AM and 8:00 PM to 5:00 AM IST)
• Excellent People Management Skills.
• Excellent AR & Denials resolution knowledge
• Should be Innovative, Motivational, Confident, Fair, Influential and Respectful
• Travel required: None

What we would like to see:

• Graduate/ post-graduate with at least 3 - 5 years experience in medical collections in a team lead or supervisory role, or 2 years experience in an assistant manager role.
• Must be well-versed in the details of all levels and functions within the full scope of the Revenue Cycle of US Healthcare.
• Strong written, oral, and interpersonal communication skills.
• Strong leadership skills and ability to delegate and provide direction.
• Should be Innovative, Motivational, Confident, Fair, Influential and Respectful.
• Extremely flexible quickly shifts from/to clients and projects as the needs arise with efficient hands-offs to others.
• Extensive knowledge of the use of email, search engines, Internet; ability to effectively use payer websites, knowledge, and use of Microsoft Products: Outlook, Word, Excel.
• Should easily learn and adapt to various billing systems.
• Ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.