ServiceNow ITOM Senior Consultant

Eviden, part of the Atos Group, with an annual revenue of circa 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

What impact you can make

You will play a vital role in developing and supporting customers ServiceNow applications like ITOM, Service Mapping, Discovery, CMDB, ITSM, Integrations, Implementations, Development.

Role and Responsibilities

• Design, build and test ServiceNow enhancement stories.
• Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report
• setup, data imports, integration, scripting, third party software integrations, and custom application development

Required Skills and Experience

• Hands-on design, development, and deployment experience with the Service-now.com platform for 6+ years (ITSM, ITOM and Integrations)
• Integration and Implementation experience in one or more SN modules, hands-on developer experience.
• Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators.
• Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins
• Knowledge of technical components such as LDAP, VPN, SSL and other such technologies.

Required Certifications:

• ITIL, CSA, ITSM + ITOM, ITAM, HRSD (Any other will be a plus), at least 2 mainline certifications matching required skills.

Our Offering

• Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment
• Wellbeing programs & work-life balance - integration and passion sharing events
• Attractive Salary and Company Initiative Benefits
• Hybrid Work Culture
• Courses and conferences

#Eviden

Let s grow together.