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2148 Ernst & Young Jobs

Customer Tech-ProActive-Salesforce-Manager-GDS

2-6 years

Kochi

1 vacancy

Customer Tech-ProActive-Salesforce-Manager-GDS

Ernst & Young

posted 8d ago

Job Description

  • 100% hands-on exposure to develop and debug complex codes, and if required get into pair-programming with the team to implement any feature or fix any defects.
  • Flexible to learn any technology within Salesforce ecosystem and willing to work.
  • Drive the technical designs to implementation to successful deployment including design review, code reviews, code quality, DevOps CI/CD management.
  • Spearhead end-to-end offshore technical delivery including project status tracking and reporting, project scope, risk, dependency, and quality management.
  • Manage all internal and external project communications with EY GDS Leadership, EY Global Member Firms/Affiliates, EY customers, and stakeholders across regions.
  • Develop strategies for complex technical landscape and multi-vendor/multi-team execution challenges for large-scale transformative solutions, and interface with different enterprise applications and multi-cloud technology stacks.
  • Agile project management, resource management and utilization.
  • Mentor all the project team (Dev, QA, Deployment) on technical aspects including freshers and Salesforce cross-trained resources from other technologies.
  • Practice level contributions like innovations, hackathons, quickly build PoC/PoV, conduct emerging technology trainings, and support GTM pre-sales activities.
Certifications
  • Salesforce Certified Application Architect OR System Architect [Good to have both]
  • Salesforce Certified Platform Developer - II
  • Salesforce Certified Sales Cloud, Service Cloud, Experience Cloud
Knowledge and Skill
Lightning/LWC & Apex
  • Should have good command over Apex. Lightning & LWC
  • Lightning Web Component (LWC), Lightning Data Service (LDS), Lightning Events, Dynamic Forms, Lightning Cache, and Custom Components Development.
  • Apex Class, Apex Trigger, Async Apex, Apex Integration Services (REST/SOAP).
  • Apex Bulk API, Metadata API, Tooling API.
  • Apex Design Patterns & Handling Large Data Volume (LDV).
  • Platform Events (PE) & Change Data Capture (CDC).
  • Should be hands on with coding and debugging issues with developers.
  • Should be aware about Salesforce best practices (Trigger framework, exception handling, governor limits)
  • Good knowledge on SOQL (able to build relationship queries to fetch required data in single query)
SOLUTIONING
  • Should have worked in capacity of a Salesforce TA for 2+ years (at least 1+)
  • Should have good point of view of upcoming tech offerings in Salesforce
  • Should have significant breadth of knowledge about Salesforce ecosystem.
  • Should be able to create complex solutions using mix of Salesforce and AppExchange products.
  • Should have experience in creating solutions in Salesforce from client concepts and requirements.
  • Should have extensive experience in solution design activities such as data modelling/mapping, page layout/flow design, API & integrations design, business logic & rules definitions.
  • Should be able to consult with clients on best practices and present additional opportunities to further leverage Salesforce platform.
  • Should have experience in providing sales support for acquiring new customers as well as driving scoping and estimation exercises [Good to have]
  • Should be able to create business requirements documentation with process flow diagrams and use case definitions [Good to have]
  • Should be able to lead, mentor and teach consultants best practices in Salesforce implementation and project delivery [Good to have]
DEVOPS & AGILE
  • Should have intermediate knowledge of DevOps practices in general and DevOps toolchain for Salesforce in particular.
  • Should have knowledge of different type of environments, deployment techniques, version control flows etc.
  • Should have experience in agile development and iterative delivery methodologies.
FRONTEND TECHNOLOGIES
  • Should have knowledge of Salesforce Lightning (Design System, Aura etc.)
  • Should understand various frontend technologies including JS frameworks, CSS frameworks and Component Libraries
  • Experience in responsive design and mobile app development is a plus.
PERFORMANCE & SECURITY
  • Should have deep understanding of Salesforce governor limits and performance optimization techniques.
  • Should be able to design solutions that can scale both horizontally and vertically.
  • Should understand security best practices for web applications in general and security requirements for Salesforce apps in particular.
  • Should have knowledge of various authentication & authorization protocols.







Employment Type: Full Time, Permanent

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What people at Ernst & Young are saying

Technology salary at Ernst & Young

reported by 1 employee
₹19.4 L/yr - ₹24.7 L/yr
36% more than the average Technology Salary in India
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What Ernst & Young employees are saying about work life

based on 10.7k employees
73%
90%
53%
92%
Flexible timing
Monday to Friday
No travel
Day Shift
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Ernst & Young Benefits

Work From Home
Soft Skill Training
Health Insurance
Job Training
Team Outings
Cafeteria +6 more
View more benefits

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Kochi Office
Ernst & Young, 9th Floor, ABAD Nucleus,, NH - 49, Maradu Kochi
Kerala 682304
Kochi Office
5th Floor, Software Development Block Athulya IT Complex, Infopark Kusmagiri Kakkanad Kochi Kochi
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