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Ernst & Young

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3.4

based on 10.9k Reviews

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2054 Ernst & Young Jobs

Customer Tech-ProActive-Salesforce-Manager-GDS

Ernst Young

3.4

based on 10.9k Reviews

2-6 years

Kochi

1 vacancy

Customer Tech-ProActive-Salesforce-Manager-GDS

Ernst & Young

posted 22d ago

Job Role Insights

Flexible timing

Key skills for the job

Medical Coding Salesforce Quality Assurance Human Resource Management Presales Metadata

+ 1 more

Job Description

100% hands-on exposure to develop and debug complex codes, and if required get into pair-programming with the team to implement any feature or fix any defects.
Flexible to learn any technology within Salesforce ecosystem and willing to work.
Drive the technical designs to implementation to successful deployment including design review, code reviews, code quality, DevOps CI/CD management.
Spearhead end-to-end offshore technical delivery including project status tracking and reporting, project scope, risk, dependency, and quality management.
Manage all internal and external project communications with EY GDS Leadership, EY Global Member Firms/Affiliates, EY customers, and stakeholders across regions.
Develop strategies for complex technical landscape and multi-vendor/multi-team execution challenges for large-scale transformative solutions, and interface with different enterprise applications and multi-cloud technology stacks.
Agile project management, resource management and utilization.
Mentor all the project team (Dev, QA, Deployment) on technical aspects including freshers and Salesforce cross-trained resources from other technologies.
Practice level contributions like innovations, hackathons, quickly build PoC/PoV, conduct emerging technology trainings, and support GTM pre-sales activities.

Certifications

Salesforce Certified Application Architect OR System Architect [Good to have both]
Salesforce Certified Platform Developer - II
Salesforce Certified Sales Cloud, Service Cloud, Experience Cloud

Knowledge and Skill

Lightning/LWC & Apex

Should have good command over Apex. Lightning & LWC
Lightning Web Component (LWC), Lightning Data Service (LDS), Lightning Events, Dynamic Forms, Lightning Cache, and Custom Components Development.
Apex Class, Apex Trigger, Async Apex, Apex Integration Services (REST/SOAP).
Apex Bulk API, Metadata API, Tooling API.
Apex Design Patterns & Handling Large Data Volume (LDV).
Platform Events (PE) & Change Data Capture (CDC).
Should be hands on with coding and debugging issues with developers.
Should be aware about Salesforce best practices (Trigger framework, exception handling, governor limits)
Good knowledge on SOQL (able to build relationship queries to fetch required data in single query)

SOLUTIONING

Should have worked in capacity of a Salesforce TA for 2+ years (at least 1+)
Should have good point of view of upcoming tech offerings in Salesforce
Should have significant breadth of knowledge about Salesforce ecosystem.
Should be able to create complex solutions using mix of Salesforce and AppExchange products.
Should have experience in creating solutions in Salesforce from client concepts and requirements.
Should have extensive experience in solution design activities such as data modelling/mapping, page layout/flow design, API & integrations design, business logic & rules definitions.
Should be able to consult with clients on best practices and present additional opportunities to further leverage Salesforce platform.
Should have experience in providing sales support for acquiring new customers as well as driving scoping and estimation exercises [Good to have]
Should be able to create business requirements documentation with process flow diagrams and use case definitions [Good to have]
Should be able to lead, mentor and teach consultants best practices in Salesforce implementation and project delivery [Good to have]

DEVOPS & AGILE

Should have intermediate knowledge of DevOps practices in general and DevOps toolchain for Salesforce in particular.
Should have knowledge of different type of environments, deployment techniques, version control flows etc.
Should have experience in agile development and iterative delivery methodologies.

FRONTEND TECHNOLOGIES

Should have knowledge of Salesforce Lightning (Design System, Aura etc.)
Should understand various frontend technologies including JS frameworks, CSS frameworks and Component Libraries
Experience in responsive design and mobile app development is a plus.

PERFORMANCE & SECURITY

Should have deep understanding of Salesforce governor limits and performance optimization techniques.
Should be able to design solutions that can scale both horizontally and vertically.
Should understand security best practices for web applications in general and security requirements for Salesforce apps in particular.
Should have knowledge of various authentication & authorization protocols.

Employment Type: Full Time, Permanent

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