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3.4

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Video summary

2031 Ernst & Young Jobs

Social Media-Social Media Coordinator

Ernst Young

3.4

based on 10.8k Reviews

5-6 years

Thiruvananthapuram

1 vacancy

Social Media-Social Media Coordinator

Ernst & Young

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Adobe Data Analytics Quality Assurance Consulting Social Media Marketing

+ 3 more

Job Description

The position is for a team within EY Global Delivery Services (GDS). The candidate will be supporting the team and will be working with the social media marketing teams to support social media across named EY handles and platforms. This will be end-to-end social media support encompassing all elements of modern-day social media management at a global organization.
The position is for a Social Media Coordinator role. The Social Media Coordinator candidate will be responsible for managing the brand s social media channels and communities, engaging users, and ensuring growth across these channels. The candidate will need to actively engage with the business, and other teams to efficiently and timely manage these channels. The candidate will also need to share the content on the channels using the social media tool.
The candidate will be required to work very closely with marketers, designers, editors, and other approvers to publish relevant, insightful content.

Your key responsibilities

Work on daily monitoring and engagement of the EY accounts
Moderate and respond to community activities
Support with postings on EY accounts
Efficiently manage EY leaders social media profiles.
Publish shareable social media content through newsletters and reports for amplification
Copywriting to support various stakeholders.
Define engagement strategies to grow communities on various social media channels
Reporting data for social media
Basic social media listening
Advice stakeholders on social media management to align with EY guidelines.
Be updated with the competitor s social media channels and content flow
Connect with the brand and other teams as part of the process
Understand, support, implement, and adhere to the quality standards and procedures established by EY, including verbal and branding guidelines
Be proactive in foreseeing potential challenges and proposing solutions

Skills and attributes for success

Outstanding written and oral communication, a generous aptitude to learn the organization s pattern of communication and our clients motivation
Ability to build strong relationships with multiple stakeholders across all levels and backgrounds
Strong organizational skills and experience working on multiple projects simultaneously
Up-to-date understanding of content trends of all the major social media networks (Facebook, Twitter, LinkedIn, Instagram, YouTube)
Experience with Social Media Management Systems and employee advocacy tools (e.g., Sprinklr, Hootsuite, Haiilo, Brandwatch, etc.)
Adept with ORM skills and experience in engaging with users on social media
Service-oriented, reliable, and accurate way of working
Distribute engaging content through blogs, LinkedIn, Twitter, Instagram, and other channels

To qualify for the role, you must have

Experience in key topics emerging in the consultancy and digital landscape
Knowledge and expertise in digital marketing

Ideally, you ll also have

A bachelors degree
5-6 years of experience in social media management
Ability to hit the ground running and pick up new projects and processes quickly
Experience working successfully within a complex matrix-structured organization is essential
Experience in coordination stakeholder management
Knowledge and experience in influencer marketing
Good communication skills
B2B marketing, with experience in professional services or similar industries
Marketing measurement and analytics knowledge

Technologies and Tools

Experience with Social Media Management Systems (e.g., Sprinklr, Hootsuite, Brandwatch, etc.)
MS Office Word, PowerPoint, Excel
Tracking social media insights through dashboards like Sprinklr, Facebook insights, Twitter insights, Adobe Experience Manager, etc

What we look for

Proven passion and extensive knowledge of social media
Ability to think critically, analyze information, and make actionable recommendations
Demonstrated skill in multi-tasking in a fast-paced, changing environment
Understand, support, implement, and adhere to the quality standards and procedures established by EY, including verbal and branding guidelines
Working in international and diverse, cross-cultural environments
Experience working from remote locations, multiple teams

Employment Type: Full Time, Permanent

Read full job description

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