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3.4

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2062 Ernst & Young Jobs

Land D VTH Oceania Learning Deployment Specialist - Senior Associate

Ernst Young

3.4

based on 10.8k Reviews

5-8 years

Kochi

1 vacancy

Land D VTH Oceania Learning Deployment Specialist - Senior Associate

Ernst & Young

posted 25d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analytics Logistics Event Management Consulting Change Management Scheduling

+ 4 more

Job Description

Build initial course scheduling offering schedule for review
Submit requests to Schedule Offerings and to publish content in SuccessFactors
Support the end-to-end execution of Learning course deployment plans and budgets, including conference and event management including
Venue booking and management
Arranging training material
Monitoring of participant nominations working alongside GDS TSS Deployment Administration team
Management of learner cancellations, no shows and missed sessions, including coordinating training dates and nominations
Support the budget, accruals, forecasts and actual costs of courses you are responsible for, supporting all Finance related activities as set out in the Learning Deployment model
First point of contact for queries from the practice in relation to the courses assigned, in addition to ongoing management of learning mailboxes and referrals from GDS TSS
Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators
Provide oversight of learning deployment administration activities taking responsibility for the detailed review of work performed by the GDS TSS Deployment Administration team assigned.
Manage and maintain SharePoint sites and maintain content relevancy for SL, curriculum, program or course including joining instructions (if required), learner, facilitator information
Build and maintain close working relationships with TSS Learning deployment administration contacts (where relevant) Coach and support the GDS TSS Learning administrators to increase their knowledge, skills and competence within their role along with their understanding of the region by providing transparent and supportive feedback
Learning on-site support (as required)
Realise operational excellence through maintaining thorough understanding of, and adherence to, the Regional Learning Deployment Operating Model
Develop and maintain relationships with key stakeholders relevant for courses and client group, to enable the successful deployment. Stakeholders may include GDS TSS, Learning Consultants (Senior Deployment Specialists), Facilitators, external suppliers, Service Line resourcing teams, Learning Champions, Quality and Efficiency networks, ROI and FSO
Support the induction of new team members and provide guidance on their progress
Support the hosting and production of online modules, webcasts and virtual learning projects. Advise on best practice, for example interactivity during virtual classroom sessions.
VC producer role where Global VC team can t support
Ideas generation and rollout of networking elements within virtual learning programmes
Access reports on Learning course L1 - L3 evaluation feedback
Contribute to other activities or projects across the wider Talent Development function
Ensure CE credits awarded to Learning participants and instructors where applicable

Knowledge and Skills Requirements

Commercial acumen and business awareness
Understanding of EY and EY Talent
Stakeholder management / business consulting
Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels
Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as one team
Provide evidence-based insights, analytics and analysis to the Talent Development team
Drive and deliver quality services and products to Talent
Ability to engage and influence others, with good change management skills and a desire to embrace and drive change, act as a change champion to support process improvements and demonstrate best practice
Ability to learn new processes and skills quickly
Strong IT skills - Microsoft Office 365 suite - Teams, Excel, PowerPoint, Word, Outlook, SharePoint, etc
Proactive problem solver with solutions mindset
Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
Budget planning and financial management skills and experience

Other Requirements

Other Language proficiency to be considered based on region/center specific requirements
Flexibility in working hours to accommodate multiple time zones as needed
This role requires to support Oceania time zone
May need to work extra hours in case of special customer requirements

Job Requirements

Education

Master s / Bachelor s degree in business or HR related discipline. Preference will be given for those with HR Specialization

Experience

Significant experience of working in HR in professional services or corporate environment
Experience of working in Learning and development is desired
Working in international and diverse environments
5+ years work experience preferred

Employment Type: Full Time, Permanent

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