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Job Title: Senior Engineer - OSS (Ericsson ENM)

Location: Noida, Uttar Pradesh

Job Type: Full-time

Job Description:

We are looking for an experienced Senior Engineer - OSS (Ericsson ENM) with deep knowledge and hands-on experience in the integration, fault management, configuration management, and performance management of various Ericsson network equipment. The ideal candidate will have a solid understanding of Ericsson's Mobile RAN, Mobile Core, IMS, and Telco Cloud network equipment, along with experience in integrating nodes and managing ENM platforms.

Key Responsibilities:

• Integration Knowledge: Extensive experience in southbound integration mechanisms for the full suite of Ericsson Mobile RAN, Mobile Core, IMS, and Telco Cloud network equipment, including procedures for integrating all node types.
• Fault Management: Thorough understanding of fault management for various node types (including FMX) and the ability to drive troubleshooting and issue resolution.
• ENM Configuration Management: Proficiency in using ENM configuration management applications such as NEX, TB, and CLI.
• Performance Management: In-depth knowledge of the PMIC application and performance management mechanisms for various network node types.
• SHM Suite Functions: Expertise in the SHM suite of functions for network management.
• ENM Platform Architecture: Strong understanding of the ENM platform architecture, including components like SVC, SCP, DB, and EVT.
• System Administration: Experience with ENM system admin components including LMS, User Management, Role Management, OMBS, PKI Admin, ENM Configuration Management, Log Viewer (LOGV), and ESM.
• ENM Infrastructure: Familiarity with ENM infrastructure components such as Linux, C7000 OA/VC, Server iLO, VNX/Dell Storage, and Brocade SAN.
• Tool Proficiency: Ability to learn and use tools such as AGS, Sentinel, ITAM, CONEN, Neuron, CyberArk, RODS, Wireshark, CMART, and more.
• Northbound Integrations: Understanding of primary ENM northbound integrations like Netcool, Bilby, Blackhawk, Dibbler, SON USM, Sentinel, and Splunk.
• Proactive Issue Resolution: Strong ownership skills with a proactive approach in resolving complex issues and prioritizing tasks based on Telstra-specific use cases and ENM solution features.
• Maintenance & Housekeeping: Ability to perform maintenance and housekeeping tasks for ENM platforms, ensuring they run efficiently.
• User Account Management: Experience with user account management tasks such as creation, deletion, role updates, and troubleshooting for both Production and Model ENM servers.
• Hardware Replacement: Facilitate hardware replacement processes for all Production and Model ENM servers through support service engagement.
• Provisioning Tools: Proficient in Telstra-specific ENM provisioning tools such as CLI, Network Explorer, Shell Terminal (SSH), and Software and Hardware Manager (SHM).
• Training & Tool Interpretation: Ability to be trained in and interpret Telstra's Blackhawk performance indicator tool for monitoring and reporting purposes.

Skills & Qualifications:

• Strong experience in Ericsson ENM and OSS.
• Extensive experience with ENM platform administration and configuration management tools.
• Ability to understand and work with various northbound integrations (Netcool, Bilby, Blackhawk, etc.).
• Strong troubleshooting and problem-solving skills.
• Knowledge of Linux and related infrastructure components (e.g., C7000 OA/VC, VNX/Dell Storage, Brocade SAN).
• Hands-on experience with system maintenance and housekeeping tasks for ENM platforms.
• Strong communication skills, with the ability to interact with different teams to drive resolutions.
• Ability to work independently, manage priorities, and take ownership of complex technical issues.

Desirable Skills:

• Familiarity with Telstras specific ENM solution and contextual use.
• Hands-on experience with Telstra's systems and tools such as AGS, Sentinel, ITAM, and more.
• Familiarity with Blackhawk and Wireshark for performance monitoring.

Qualifications:

• Bachelors/Masters degree in Telecommunications, Engineering, or a related field.
• 5+ years of experience in OSS and ENM-related roles, with a focus on Ericsson technologies.
• Relevant certifications in Ericsson ENM, Mobile Networks, and Telecom Operations would be a plus.