ServiceNow Developer - ITSM/CMDB Modules (6-13 yrs)

Job Description : Service Now

- Very Good Communication Skills

- Experience 6+ Years (ServiceNow Development)

- Experience in ServiceNow Development

- Experience in ServiceNow Service Now Configuration Management Database (CMDB)

- Experience in ServiceNow Administration

- Knowledge in UI, HTML, CSS, Java Script

- Bachelor degree in discipline related to functional work or role with relevant work experience or demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience

- Assist in the administration, configuration, and ongoing maintenance of the ServiceNow platform.

- Participate in the development and implementation of ServiceNow applications and modules.

- Support the design of ServiceNow solutions in line with best practices.

- Troubleshoot and resolve issues to ensure optimal performance and reliability of the ServiceNow instance.

- Collaborate with team members to develop system integrations and ensure data consistency across systems.

- Assist with the implementation of system upgrades and patches.

- Document processes, configurations, and user guides as required.

- Provide technical support and training to end-users.

Requirements :

- Strong Knowledge on IT Service Management (ITSM) processes.

- Knowledge on scripting languages such as JavaScript, HTML, and CSS.

- Experience with database management and SQL queries.

- Familiarity with ServiceNow platform functionalities and capabilities.

- Strong problem-solving and analytical skills.

- Excellent communication and teamwork abilities.

- A willingness to learn new technologies and a proactive approach to task management.

Preferred Qualifications :

- ServiceNow Certified System Administrator/Certified Application Developer certification is a plus.

- Work experience in a ServiceNow Development/Environment.

- Experience with Agile and Scrum methodologies.