Inside Sales and Business Development

Responsibilities

• Make outbound calls to prospective customers to promote GMART products and services through effective communication.
• Craft and deliver compelling sales pitches that effectively communicate the value and benefits of GMART products and services.
• Develop and nurture strong client relationships to ensure customer satisfaction, loyalty, and retention.
• Conduct thorough business research to identify and qualify potential leads and sales opportunities.
• Assist in creating and executing sales strategies and marketing campaigns, including lead and email campaigns, to drive revenue and meet targets.
• Address customer inquiries, complaints, and feedback professionally via phone, email, or web chat.
• Collaborate with the sales team to meet and exceed sales targets.
• Work within company guidelines and ensure customer contact numbers remain confidential.
• Drive email campaigns and participate on LinkedIn, Quora, and other platforms for responding to various groups/forums.

Requirements

• Proven experience in telemarketing, inside sales, or a related field.
• Fluent in English, with exceptional verbal and written communication skills.
• Strong sales and persuasion skills, with the ability to build rapport quickly.
• Previous experience in telemarketing, inside sales, or customer service is a plus.
• Ability to work with secure calling solutions and adhere to data privacy standards.
• Proficient in using CRM tools for managing leads and tracking sales activity.
• Capable of conducting research to identify new prospects and opportunities.
• Reliable internet connection and a quiet, professional environment for work.

Key Skills

• Outbound Calling & Cold Pitching
• Confidential Handling of Customer Data
• CRM Tools & Market Research
• Customer Relationship Management
• Sales & Negotiation