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Ecommerce Manager
Educart
posted 4hr ago
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Job Description
- eCommerce Strategy:Develop and implement a comprehensive eCommerce strategy aligned with business goals
- Stay abreast of industry trends and emerging technologies to continually enhance the online shopping experience
- Website Management:Oversee the day-to-day management of the company's e-commerce platform
- Collaborate with IT and web development teams to ensure website functionality, user experience, and performance are optimized
- Product Merchandising:Strategically manage product listings, including pricing, descriptions, and images
- Implement merchandising strategies to maximize sales and cross-selling opportunities
- Digital Marketing:Plan and execute digital marketing campaigns to drive traffic, customer acquisition, and sales
- Utilize SEO, SEM, email marketing, and social media channels to increase online visibility and engagement
- Analytics and Reporting:Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of eCommerce initiatives
- Generate regular reports on sales performance, customer behavior, and other relevant metrics
- Customer Experience:Enhance the online customer journey and ensure a seamless and user-friendly experience
- Address customer inquiries, issues, and feedback to maintain high levels of customer satisfaction
- Partnership Management:Collaborate with external partners, vendors, and platforms to expand the reach and capabilities of the eCommerce channel
- Compliance and Security:Ensure compliance with relevant regulations and implement security measures to protect customer data and transactions
Employment Type: Full Time, Permanent
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Educart Agra Office Location
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