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Client Service Manager_International BPO
Ecorgy Solutions
posted 8d ago
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Job Description
Client Service Manager_ Ecorgy Solutions_International BPO Jobs_Trivandrum jobs Client Service Managers Client Service Managers 10:30 PM to 7:30 AM Operational Enhancement: Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency.
Experience : 5-8 years of relevant work experience in international voice process or international sales or similar roles
Job Description : Seeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution! At Ecorgy Solutions, we re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service delivery to the new levels.
Role Overview:
As our Client Service Manager, you ll be the cornerstone of our patient care team. You ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships.
Requirements: Any Bachelor s degree 5-8 years of relevant work experience in international voice process or international sales or similar roles
Strong Communication: Excellent English communication and articulation skills are essential. American accent is preferred, but not a must, to engage with stakeholders effectively.
Industry Experience: Prior experience in Healthcare, Hospital, Automotive, Insurance, Banking, Education or Sales or relevant sectors.
Analytical Proficiency: Capability to acquire and retain knowledge of clinical practices, compliance standards, and the ability to implement improvement initiatives with good estimation skills.
Quality Improvement: Contribute to developing and executing quality improvement initiatives, showcasing a proven track record of task accountability.
Willing to perform night shift (10:30 PM to 7:30 AM) from our office premises at Elippode, Trivandrum.
Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth.
Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs.
Interested in discussing compensation and benefits? Call us at 9061161927 Employment Type: Full Time, Permanent
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Strict timing
Monday to Friday
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Night Shift
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