Data Engineer

Key Responsibilities:

• Data Engineering & Process Automation:
• Develop and maintain ETL/ELT pipelines to process billing and payment data.
• Write efficient SQL scripts and Python processes for data transformation and automation.
• Optimize data workflows to ensure efficient and accurate data processing.
• Ensure data discoverability, integrity, and proper transfer for customer billing communications.
• Technical Documentation & Process Management:
• Create and maintain technical documentation related to data processes, design, and delivery of bill pay communications (e.g., Bill Ready, Disconnect alerts).
• Document data flow diagrams, data lineage, and system dependencies.
• Billing & Payment Data Processing:
• Understand and manage complex billing and payment data for both Mobile and Fixed services.
• Prevent errors in customer communication by ensuring data accuracy and proper trigger mechanisms.
• Work closely with business stakeholders to enhance billing and payment workflows.
• Cross-Functional Collaboration:
• Represent technical requirements in discussions with Billing, Collections, Retention, and other teams, if needed with 3rd party vendors.
• Provide insights on data design, triggers, and automation processes.