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Associate - Feeder Operations - Global Service Centre
DP World
·
0-2 years
Mumbai, Nagpur, Thane + 3 more
1 vacancy
Associate - Feeder Operations - Global Service Centre
DP World
posted 20d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Good communication skills, both verbal and written.
- Meticulous attention to detail for accurate data entry, including capturing details of documents related to Ocean Transportation.
- Knowledge of shipping industry and Vessel details would be ++.
- Good knowledge of excel, working on multiple files simultaneously.
- Organizational skills to manage multiple tasks efficiently, such as accurately inputting information into desired systems following established guidelines.
- Customer-focused mindset for exceptional service, meeting deadlines for assigned tasks related to booking creation and updates.
- Team player with a collaborative and positive attitude.
- Basic tech proficiency, including CRM tools and software.
- Effective time management to meet deadlines and deliver goals as per defined KPIs.
- Empathy and patience when dealing with customer concerns, following instructions as mentioned in the Process Manual.
- Bachelors degree.
- Should have good communication skill in English and must have good proficiency in Email Writing & excel skills.
- 0 - 2 years of experience in Documentation processing with a reputed shipping/logistics organization.
- Willingness to work in Shifts as per allocated (working hours as per Vessel schedules) roster, should be fine to work in night shift as well.
Employment Type: Full Time, Permanent
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