54 Dispute Resolution Jobs in Bangalore / Bengaluru

Objectives of the role:

• Developing and implementing industrial relations strategies that align with organisational objectives.
• Managing relationships with unions & ensuring that the Companys treatment of employees is consistent with its core business values and objectives.
• Establishing and fostering positive relationships between management, employees, and trade unions.
• Negotiating and managing collective bargaining agreements to ensure fair and equitable outcomes.
• Addressing employee grievances and disputes, ensuring timely and effective resolution.
• Advising management on labour laws, compliance requirements, and best practices in employee relations.
• Leading efforts to ensure a harmonious workplace environment and minimise labour conflicts.
• Conducting regular audits of industrial relations practices to ensure compliance and fairness.

• Statutory compliance: Own employment compliance, ensure responses to notices / inspections are timely, address employee representative topics.
• Audits: Periodic audits to ensure compliance
• Represents organization in collective bargaining negotiations, meetings, and negotiations with employee and labor organizations, ensuring alignment with business goals.
• Collaborates with legal counsel and departments in the preparation and participation in collective negotiation and other related Employment Relations topics.
• Develop and maintain relationships with external stakeholders, including legal counsel and government agencies.
• Handle employee grievances and disciplinary procedures as per company policies and legal requirements.
• Conduct investigations into workplace issues and provide recommendations for resolution.
• Monitor industrial disputes, strikes, and other work stoppages, and take steps to prevent or mitigate their impact.
• Advise senior management on emerging trends in labour relations and their potential impact on the organisation.
• Track and report on industrial relations metrics, such as absenteeism, employee turnover, and dispute resolution times.
• Maintain accurate and detailed records of all industrial relations activities, including grievances, disciplinary actions, and union negotiations.
• Stay updated on the latest amendments to labour laws and ensure the company s policies are updated accordingly.

Required skills and qualifications

• Master s degree in Human Resources, Industrial Relations, Law, or a related field.
• 7-10 years of proven experience as an Industrial Relations Manager or in a similar role focused on labour relations or industrial relations.
• Strong knowledge of Indian labour laws, collective bargaining processes, and best practices for employee relations.
• Expertise in handling employee disputes, grievances, and conflict resolution.
• Experience in managing industrial relations in a manufacturing or large-scale organisation.
• Excellent negotiation and conflict resolution skills, with the ability to handle complex employee issues.
• Experience in dealing with trade unions and managing large-scale industrial / organisational disputes.
• Ability to build and maintain relationships with employees, unions, and management.
• Strong leadership and communication skills, with the ability to influence decision-making.
• Analytical mindset with the ability to assess situations and provide practical solutions.
• Ability to manage relationships with trade unions and employee representatives.
• Previous experience in labour court representation and legal proceedings.
• Strong understanding of employee engagement and retention strategies.
• Multilingual proficiency to communicate with workers across diverse regions of India.

Preferred skills and qualifications

• Experience with labour union negotiations in a diverse, multilingual workforce.
• Familiarity with dispute resolution mechanisms such as arbitration and mediation.
• Strong understanding of labour market trends and their impact on employee relations.
• Ability to develop and implement long-term strategies to improve industrial relations.