Executive - Accounts Receivable

Job Summary

This role is part of Accounting Services, which includes Accounts Receivables, Accounts Payables, GSA, and financial transactions. The Executive (OTC Operations) is responsible for executing day-today Order-to-Cash (OTC) operations, focusing on accounts receivable processing, invoicing, payment reconciliation, and financial accuracy checks.

As a key contributor to the accounting function, this role ensures adherence to financial controls, compliance standards, and service level agreements (SLAs) while supporting the overall efficiency of OTC operations. The Executive collaborates with Senior Executives, Team Leads, and cross functional teams to resolve operational issues, facilitate smooth process transitions, and contribute to continuous improvement initiatives aimed at optimizing workflows and enhancing financial accuracy.

Key Responsibilities:

OTC Operations & Financial Processing

• Perform day-to-day Order-to-Cash (OTC) operations, ensuring the smooth execution of accounts receivable tasks.

• Ensure timely and accurate processing of invoices, payments, and reconciliations.

• Apply incoming payments correctly to customer accounts.

• Identify and escalate discrepancies to maintain financial integrity.

• Follow Standard Operating Procedures (SOPs) and meet Turnaround Time (TAT) & Accuracy targets.

• Conduct quality checks on transactions processed by the team to ensure compliance with SOPs.

• Raise queries if deviations from SOPs/process manuals are observed.

Service Delivery & Compliance

• Adhere to SLAs and KPIs for transaction processing, ensuring timely and accurate service delivery.

• Ensure compliance with OTC policies, internal controls, and regulatory requirements.

• Maintain proper record-keeping and audit readiness for all OTC transactions.

• Participate in daily huddle meetings to align on tasks and priorities.

• Maintain strong collaboration with group company counterparts to facilitate smooth operations.

• Coordinate with enablement and support functions to resolve operational challenges

Customer & Stakeholder Engagement

• Address and resolve customer queries related to accounts receivable and outstanding debts.

• Manage collections and follow-ups for outstanding customer payments.

• Interact with customers and onshore teams to handle financial discrepancies or issues.

• Generate and send accurate, timely invoices, ensuring compliance with company policies

• Support periodic customer account reviews to ensure account accuracy.

Transition Responsibilities

• Participate in Knowledge Transfer (KT) sessions and assist in documenting processes.

• Ensure compliance with transition timelines and governance requirements.

• Collaborate with the transition team to identify and resolve operational gaps.

Process Improvement & Development

• Identify areas for process enhancement and contribute to automation initiatives.

• Support efforts to improve operational efficiency through data-driven decision-making.

• Ensure compliance with evolving best practices and industry regulations.

Key Outputs / Measurable Deliverables:

• Accuracy in financial transactions & reports.

• Adherence to SLAs, KPIs, TAT, and compliance standards.

• Effective collaboration with internal & external stakeholders.

• Proactive identification and resolution of process gaps.

Technical & Skill-Based Competencies Educational Qualifications

• Graduate/Postgraduate in Commerce.

• Basic MS Office Certification.

Technical Skills

• Preferable experience in the shipping industry.

• Basic knowledge of Geography (Continents, Countries & Ports).

• Working knowledge of MS Excel for financial data analysis.

• Experience in BPO/Outsourcing business (preferred).

• Minimum 3 years of relevant experience.

• Willingness to work in shifts as per business requirements.

• Experience in SAP /ERP is preferred

Compensation

As per industry standards.

* Job Location : Hyderabad, Kondapur
* Payroll: MOL IT (MOL Group)
* Job Type: Fulltime Permanent position

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Best Regards,

Sneha Jha

HRD