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1052 Deutsche Bank Jobs

Operations Senior Lead, VP

8-13 years

Jaipur, Bangalore / Bengaluru

Operations Senior Lead, VP

Deutsche Bank

posted 15d ago

Job Description

Job Title:Operations Senior Lead, VP

Location:Bangalore/ Jaipur, India

Role Description
  • Vice President should have an experience of Leading business & should be managing Delivery, SLAs, P&L, Compliance, Employee Engagement, People initiatives and retention, Performance management and Stake holder management. Incumbent should have knowledge of Investment banking and should be familiar with complete business model including 4 business verticals for Deutsche Bank Investment Services i.e., Tax Services, Asset Services, Trade Processing and Operations Control.
  • You should be able to maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration


  • What we'll offer you

    As part of our flexible scheme, here are just some of the benefits that youll enjoy
  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above


  • Your key responsibilities
  • Responsible for managing SLAs as per agreed Service specifications for all processes under Deutsche Bank Investment Services operations
  • Establishes and implements short- & long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and changes required for improvement.
  • Set strategic goals for operational efficiency and increased productivity
  • Work with project managers in the development of financial and budgetary plans
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary
  • Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
  • Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks
  • Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs
  • Uphold organization policies and standards, ensuring legislative regulations are followed
  • Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment
  • Monthly / Quarterly reviews with Client & Client teams. Weekly / Monthly internal reviews, Service Board Reviews
  • End to end management of workforce including position creation and all approvals.
  • Ensure all cost targets are met and CPP (Cost per Person is under check)
  • Planning & strategizing BCMS roles and responsibilities
  • SLA Management, Meeting Quality targets, Employee engagement and retention, managing controlled attrition, C-SAT management, Participation in offshoring meetings along with Delivery Assurance
  • Handling people related issues and conducting skip meetings/Focus Group meetings and Town Halls.
  • Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within specified functional area of operation, as applicable to the specified functional area of focus. Escalations handling
  • Implement operational improvements, audits & handling escalations
  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions


  • Your skills and experience

    Basic Qualifications
  • Bachelor's degree/post graduate degree in Management
  • Bachelor's degree in business administration, information technology, computer technology or related field preferred
  • 16+ years of overall experience with 8+ years of leadership experience
  • Experience working with business process services and International Banking client.
  • Experience in Strategy/policy making, Hiring, Situation handling, Cost management and Account P&L management
  • Complete knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
  • Proven ability to plan and manage operational process for maximum efficiency and productivity
  • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demand


  • Other Qualifications
  • Excellent organizational, communication, and leadership skills, demonstrated by previous professional success
  • Superior Communication skills in both internal and external settings
  • Strong working knowledge of data analysis and performance metrics using business management
  • Presentation skills
  • Analytical and business process development skills
  • Human relations skills to select, develop, mentor, discipline, and reward employees
  • Willingness to travel


  • Work Environment
  • Office environment


  • How we'll support you
  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs



  • Employment Type: Full Time, Permanent

    Read full job description

    Deutsche Bank Interview Questions & Tips

    Prepare for Deutsche Bank Vice President roles with real interview advice

    Top Deutsche Bank Vice President Interview Questions

    Q1. In a marathon, the each athlete is assigned a number, you see 5 of them with the following numbers: 2, 10, 40, 50, 200, 250……can you guess t ... read more
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    What people at Deutsche Bank are saying

    3.3
     Rating based on 37 Vice President reviews

    Likes

    There is scarcity of leadership in management and India franchise doesn't even have vision of next 1 year hence pathetic experience in how DB manages human resources.

    • Work-life balance - Good
    Dislikes

    Toxic culture lacking leadership and empathy for employees.

    • Skill development - Poor
    • +4 more
    Read 37 Vice President reviews

    Vice President salary at Deutsche Bank

    reported by 861 employees with 11-25 years exp.
    ₹32 L/yr - ₹94 L/yr
    15% more than the average Vice President Salary in India
    View more details

    What Deutsche Bank employees are saying about work life

    based on 3.5k employees
    66%
    86%
    74%
    90%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Deutsche Bank Benefits

    Free Transport
    Cafeteria
    Health Insurance
    Work From Home
    Job Training
    Soft Skill Training +6 more
    View more benefits

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    Deutsche Bank Bangalore / Bengaluru Office Location

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    Bangalore Office
    Deutsche Bank, # 26-27,Gound Floor, Raheja Tower, M G Road Bangalore
    Karnataka 560001

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