The paralegal position is the fundamental role of the production team that facilitates case management. Paralegals are directly responsible for preparing cases for submission and maintain client communication throughout the case lifecycle.
Essential Duties/Responsibilities:
Prepare USCIS forms and collect supporting documents for case submission
AOS, I-130, National Visa Center processing, Embassy Processing
No Employment immigration work is done, only Family, Removal, and Appeal work is done at our firm.
Analyze case documents for proper case preparation
Perform basic legal research on U.S. immigration and/or family law
Communicate with new clients and existing clients for case management
Respond to clients and resolve case inquiries within 48 hours
Document case management and client communication in firm CMS
Communicate with external agencies including USCIS, EOIR, and other agencies
Communicate with external persons including opposing counsel and government attorneys
Maintain excellent rapport within the production team and with other teams in the firm
Assist with administrative tasks, as needed
Other duties as needed
Required Skills/Abilities:
Bilingual communication skills (English and another language preferred)
Basic English writing skills
Tech savvy (Microsoft Suite Products a plus)
Detail-oriented
Positive Attitude
Excellent customer service and communication skills
Ability to multitask and manage a caseload of 40+ cases
Ability to thrive in a fast-paced environment
Education/Experience:
At least one year experience in immigration and/or family law as a Legal Assistant or Paralegal
Bachelor s degree, preferred.
Experience in a remote work environment is helpful
Exceptional candidates will have an impressive ability to establish connections with our clients and potential clients, find out where they need support, and let them know you are there for them, and doing whatever it takes to provide the service they are requesting. (You also know how to distinguish the needs of our clients and be able to direct them accordingly.)