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Customer Success Manager
Equity Data Science
posted 27d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
Responsibilities: - Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
- Candidate should possess a Bachelor or master s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit
Employment Type: Full Time, Permanent
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People are getting interviews at Equity Data Science through
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What Customer Success Manager at Equity Data Science are saying
Customer Success Manager salary at Equity Data Science
reported by
4
employees
with 2-8
years exp.
₹12
L/yr - ₹15
L/yr
At
par with the average Customer Success Manager Salary in India
View more details
What Equity Data Science employees are saying about work life
based on 3 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Equity Data Science Benefits
View more benefits
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