110 Customer Service Operations Jobs in Mumbai

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Manages a single function or specialty area, typically involving service, operations or administrative associates. Directs team leaders and/or assistant managers using established policies and procedures and sets priorities to ensure task completion. Resolves escalated issues and problems. Possesses exceptional leadership and communication skills. May perform a specialist role in a support function performing routine transactions or functional activities. Incumbents would be Graduates / Post Graduates with 84-108 months of work experience with at least 12 months experience of handling multiple team leaders and significantly large operation of 80-100 associates.