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24 Customer Service Operations Jobs in Ahmedabad

Application Support Engineer

0-2 years

Ahmedabad

1 vacancy

Application Support Engineer

Accenture

posted 11d ago

Job Description


Project Role :
Application Support Engineer


Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Microsoft Windows Desktop Management

Good to have skills :
Customer Service Operations
Minimum 0-2 year(s) of experience is required

Educational Qualification :
Diploma BE in computer technologyShould be completed 15 years full time education
Summary:As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and ensuring customer service operations are running smoothly.
Roles & Responsibilities:
  • Provide technical support for Microsoft Windows Desktop Management and other critical business systems.
  • Identify and troubleshoot issues within multiple components of critical business systems.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Ensure customer service operations are running smoothly and provide excellent customer service to end-users. Professional & Technical Skills:
  • Must To Have Skills:Experience with Microsoft Windows Desktop Management.
  • Good To Have Skills:Experience with customer service operations.
  • Strong understanding of technical support processes and procedures.
  • Experience with troubleshooting and problem-solving.
  • Excellent communication and interpersonal skills. Additional Information:
  • The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management.
  • The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions.
  • This position is based at our Ahmedabad office.QualificationDiploma BE in computer technology Should be completed 15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Application Support Engineer roles with real interview advice

    What people at Accenture are saying

    3.9
     Rating based on 40 Application Support Engineer reviews

    Likes

    Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

    • Job security - Good
    • +1 more
    Dislikes

    Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

    • Salary - Bad
    • +2 more
    Read 40 Application Support Engineer reviews

    Application Support Engineer salary at Accenture

    reported by 338 employees
    Lock Unlock
    ₹2.1 L/yr - ₹8.5 L/yr
    14% less than the average Application Support Engineer Salary in India
    View more details

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