Responsibilities:
- Ensure that written processes and procedures are available for every operational activity, with periodic revisions as needed.
- Ensure the Security Team provides guidance and assurance to staff, building a reputation for operational excellence.
- Manage and enhance the effectiveness and efficiency of support services (visitor management, material management, escorting, access control, alarm response, emergency response, surveillance, etc.), ensuring no undue complaints from customers.
- Maintain a professional outlook for the entire security team through close monitoring and taking corrective actions.
- Ensure compliance with the Site Security Activity Planner (SSAP) within the given timeline.
- Conduct regular briefings, provide coaching, and ensure timely refreshers for all security team members.
- Ensure no compromise in post manning, prepare the duty roster, and update all with changes as required.
- Regularly update time & attendance and leave records in the workday application.
- Ensure minimal overtime without exposing the business to risk.
- Distribute routine operations reports to all concerned parties and assist in MIS.
- Keep line managers informed of internal and external issues or events that may potentially impact GIA's operations by maintaining close vigilance.
- Record all abnormal instances in the LIR format and investigate, recommend corrective actions.
- Ensure an effective material management process with no undue non-compliances.
- Ensure an effective visitor management process with no undue non-compliances.
- Maintain all records according to standards, fulfilling statutory and regulatory requirements.
- Provide prompt, professional, and effective assistance to all internal and external customers.
- Assist in performance appraisals by keeping records of all positive and negative instances of each team member.
- Ensure all team members complete mandatory training on time.
- Hold all team members accountable for their non-compliances.
Employment Type: Full Time, Permanent
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