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25 Coursera Jobs
Enrollment Counselor
Coursera
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Lead Engagement and Qualification: Identify and engage potential learners through various channels. Assess their needs and interests to determine suitability for Courseras programs
- Counseling and Information Delivery: Provide comprehensive information about course curricula, faculty, career outcomes, pricing, and payment options to prospective students via phone calls, emails, and online chats
- Sales Conversion: Address concerns, highlight program benefits, and guide potential learners to enroll in Courseras programs, aiming to meet or exceed enrollment targets
- CRM Management: Maintain accurate records of interactions with leads, track their progress through the sales funnel, and update details in the CRM system
- Target Achievement: Meet weekly, monthly, and quarterly enrollment targets related to revenue and student acquisition
- Relationship Building: Establish rapport with prospective students, build trust, and provide personalized guidance throughout the enrollment process
Basic Qualifications:
- Bachelors degree in Education, Business, Marketing, or a related field
- Excellent communication and interpersonal skills, with fluency in English
- Strong sales acumen with a proven ability to close deals
- Understanding of the EdTech industry and online learning landscape
- Proficiency in CRM tools and data management
- Ability to actively listen and empathize with potential learners
Preferred Qualifications:
- Prior experience in educational sales, admissions counseling, or a related field
- Familiarity with Courseras course offerings and platform features
- Demonstrated ability to work in a target-driven environment
- Strong organizational skills and attention to detail
- Salesforce experience preferred
Employment Type: Full Time, Permanent
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What people at Coursera are saying
Enrollment Counselor salary at Coursera
reported by
1
employee
with 3
years exp.
₹13.5
L/yr - ₹17.2
L/yr
211%
more
than the average Enrollment Counselor Salary in India
View more details
What Coursera employees are saying about work life
based on 31 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Coursera Benefits
View more benefits
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