141 Collections Jobs in Hyderabad / Secunderabad

SPECIAL HIRING PROCESS FOR THE HIRING DRIVE!!!

IMPORTANT NOTE: Candidates MUST complete an online assessment before attending the Hiring drive:

• Assessment qualification score: 65% minimum
• Only qualified candidates will be eligible for the Hiring Drive.
• Assessment Link validity: 48 hours from receipt

HIRING DRIVE DETAILS: Date: March 20th and March 21st, 2025 Venue: Amazon Office, Hyderabad (Exact location and timing details will be shared with qualified candidates)

DESCRIPTION:

GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to handle inbound & make outbound calls to resolve accounts receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazons customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.

• Understanding of Accounts Receivables process.
• Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
• Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
• Monitor high-risk accounts and ensure timely escalation of challenges to management
• Continually look at ways to improve the customer experience.
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
• Meet the monthly productivity goals.
• Reconcile complex accounts and have excellent attention to detail.
  

Key job responsibilities:

• Reconcile complex accounts and have excellent attention to detail.
• Understanding of Accounts Receivables process.
• Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
• Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally.
• Monitor high-risk accounts and ensure timely escalation of challenges to management.
• Continually look at ways to improve the customer experience.
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
• Meet the monthly productivity goals.
• Reconcile complex accounts and have excellent attention to detail.
  

BASIC QUALIFICATIONS:

• Bachelor's degree in accounting and commerce (B. Com)
• Knowledge of Excel at an advanced level
• Experience with Microsoft Office products and applications
• 1 to 5 years of experience in Accounts Receivable (Collections, Billing or Cash Application)

PREFERRED QUALIFICATIONS:

• 4+ years of finance in account receivable (collections or Billing)