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323 Cloud Counselage Jobs
Community Associate
0-3 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Community Associate
Cloud Counselage
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Community Associate will support and engage with community members across various online platforms, providing excellent service, fostering positive interactions, and helping grow the community. This role requires a passion for customer service, strong interpersonal skills, and the ability to manage community activities, events, and member support.
What s For The Candidate:
- Competitive salary based on experience.
- Flexible working hours and remote work options.
- Opportunities for growth and professional development in community management.
- A positive and collaborative work environment.
KEY RESPONSIBILITIES:
- Community Engagement: Interact with community members on social media, forums, and other platforms to answer questions, resolve issues, and encourage positive conversations.
- Member Support: Provide timely and friendly responses to member inquiries, ensuring a high level of satisfaction and fostering trust in our community.
- Content Curation: Assist in creating, curating, and scheduling posts that are engaging, relevant, and aligned with the brand voice.
- Event Support: Help organize and execute community events, such as webinars, Q&A sessions, and virtual meetups to boost engagement and community interaction.
- Feedback Collection: Collect and analyze member feedback, identifying common issues and themes to report to the team for continuous improvement.
- Collaboration: Work closely with the marketing and content teams to align on community goals and support wider brand initiatives.
Requirements:
- Bachelor s Degree in Communications, Marketing, Social Sciences, or a related field (or equivalent experience).
- 1+ years of experience in community management, social media, or customer support, preferably in a digital or customer-facing environment.
- Excellent written and verbal communication skills with a friendly, approachable demeanor.
- Familiarity with social media platforms and community management tools.
- Strong organizational skills and attention to detail.
Job Location: Remote/Hybrid/In-Office
Note: For our vision, our Flagship Event JOBS & INTERNSHIPS EXPO would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).
By submitting your application you accept the Terms and Conditions
Employment Type: Full Time, Permanent
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based on 24 employees
Flexible timing
Monday to Friday
No travel
Cloud Counselage Benefits
Work From Home 
Job Training 
Soft Skill Training 
Education Assistance 
Team Outings 
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