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21 Cashkaro.com Jobs

Senior Associate - Retention Marketing"

3-4 years

₹ 4.62 - 6.58L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Remote

1 vacancy

Senior Associate - Retention Marketing"

Cashkaro.com

posted 21d ago

Job Role Insights

Flexible timing

Job Description

We are looking for a Sr. Associate - Retention Marketing who will drive user engagement, improve customer retention, and increase lifetime value using data-driven strategies. The ideal candidate will be responsible for executing and optimizing omni-channel CLM campaigns, including Push notifications, emails, SMS, WhatsApp, and in-app messages.
You will work closely with the Design, Product, Operations and Data teams to create targeted campaigns that enhance user experience and improve conversion rates.

Key Responsibilities
  • Own and optimize CLM channels (push notifications, email, SMS, WhatsApp, in-app messaging) to improve conversion rates.
  • Conduct A/B testing to improve messaging, timing, and personalization of retention campaigns.
  • Ensure timely update and maintenance of all homepage inventories as per segment objectives and retailer promotions.
  • Design and implement user segmentation strategies based on behavioral, transactional, and demographic data.
  • Track, analyze, and report campaign performance using tools like CleverTap, MoEngage, WebEngage, or Braze .
  • Develop automated lifecycle campaigns for onboarding, engagement, reactivation, and win-back strategies.
  • Continuously improve campaign ROI by leveraging insights from user analytics and campaign stats.
  • Act as the point of contact for channel partners to address operational challenges.
  • Oversee consumption for invoicing and maintain partner communications.
Must-Have Skills
CRM Retention Marketing
  • Hands-on experience with CRM platforms (CleverTap, MoEngage, WebEngage, Braze, etc.).
  • Strong understanding of customer lifecycle management and retention strategies.
  • Ability to personalize and automate campaigns using dynamic content and event-based triggers.
Data Analytics Campaign Optimization
  • Ability to analyze retention KPIs and user behavior using Google Analytics, SQL, or Excel .
  • Experience with A/B testing and data-driven decision-making.
  • Strong problem-solving skills to optimize campaigns and improve engagement.
Communication Stakeholder Management
  • Strong copywriting and messaging skills for CLM campaigns- push, WhatsApp, email etc.
  • Ability to collaborate with Design team and Front-end Operations team for new campaign launches.
  • Ability to collaborate with Product Data team for enabling personalization segmentation.
Good-to-Have Skills:
  • 3-4 years of experience in CRM, Retention Marketing, or Lifecycle Marketing .
  • Hands-on experience with CleverTap, MoEngage, WebEngage, or Moengage .
  • Strong analytical skills and experience with Google Analytics, SQL, or Excel .
  • Experience in E-commerce, or Consumer Tech is must.
  • Excellent communication and stakeholder management skills .

Employment Type: Full Time, Permanent

Read full job description

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What people at Cashkaro.com are saying

3.0
 Rating based on 3 Senior Associate reviews

Likes

Growth, Learning, Fast paced work environment, Company Culture

  • Salary - Good
  • +5 more
Dislikes

Frequently changing focus areas

Read 3 Senior Associate reviews

Senior Associate salary at Cashkaro.com

reported by 23 employees with 2-5 years exp.
Lock Unlock
₹4.5 L/yr - ₹10 L/yr
35% less than the average Senior Associate Salary in India
View more details

What Cashkaro.com employees are saying about work life

based on 81 employees
51%
67%
67%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Cashkaro.com Benefits

Free Food
Work From Home
Cafeteria
Team Outings
Soft Skill Training
Health Insurance +6 more
View more benefits

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Cashkaro.com Gurgaon / Gurugram Office Location

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Gurgaon Office
Headquarter
Sector 44 Road Gurgaon

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