1 CARS24 Growth Executive Job

Job Summary

We are looking for a dynamic and results-driven Sales Growth Value-Added Services to join our team. The ideal candidate will be responsible for promoting and selling additional services such as warranty, insurance, buyback, detailing and other value-added products to customers purchasing cars. The role requires excellent communication skills, a customer-centric approach, and the ability to close deals effectively.

Key Responsibilities:

• Lead and mentor the sales team in effectively selling value-added services such as warranty, insurance, buyback, and detailing, ensuring team members are well-equipped to engage customers.
• Develop and implement training programs to enhance the team’s knowledge, sales techniques, and customer engagement skills related to value-added services.
• Monitor and analyze sales performance, providing data-driven insights and coaching to improve individual and team results.
• Handle escalations and complex customer concerns regarding value-added services, ensuring high customer satisfaction and issue resolution.
• Generate and present reports on sales performance, hub performance, and customer feedback, identifying trends and areas for improvement.
• Set sales targets and performance benchmarks, track progress, and motivate the team to exceed goals.

Key Requirements:

• Proven experience in sales, preferably in automotive, insurance, or a related industry.
• Strong negotiation and persuasion skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, target-driven environment.
• A high level of professionalism and customer service orientation.

Qualification:

• 1+ years of sales experience in the sales, automobile, or related industry.
• Experience in training, coaching, and mentoring sales team members.
• Ability to conduct workshops, sales training sessions, and one-on-one coaching to improve team performance
• Fluency in English, Hindi and Kannada (for Bangalore) is required to communicate effectively with customers and the sales team.