Cambridge Technology Enterprises - Atlassian Practice Lead (6-12 yrs)

Job Description :

We seek a highly skilled and experienced Atlassian Practice lead to mentor, and manage a dynamic team of Atlassian consultants, administrators, and developers. The ideal candidate will possess in-depth expertise in Atlassian tools, exceptional project management skills, and a proven ability to deliver high-quality solutions.

This role requires a balance of technical proficiency, leadership, and strategic thinking to ensure successful project delivery and client satisfaction.

Key Responsibilities :

Leadership & Team Management :

- Lead, mentor, and manage a team of Atlassian professionals, including consultants, administrators, and developers.

- Foster a collaborative and high-performing team environment, ensuring alignment with organizational goals and client needs.

- Evaluate team performance regularly, provide constructive feedback, and support individual career development plans.

- Encourage knowledge sharing, upskilling, and best practices across the team.

Project Delivery :

- Plan, execute, and oversee multiple Atlassian solution delivery projects for diverse clients across industries.

- Ensure projects are delivered on time, within scope, and meet the highest quality standards.

- Collaborate with clients to gather business requirements and translate them into scalable technical solutions.

- Design, estimate, and implement solutions for Atlassian products such as Jira, Confluence, Jira Service Management (JSM), and Bitbucket.

- Drive a culture of collaboration and innovation to support practice development and continuous improvement.

Pre-Sales, Sales, and Marketing Support :

- Actively participate in pre-sales activities, including client presentations, solution demonstrations, and proposal preparation.

- Collaborate with the sales and marketing teams to identify opportunities for lead generation and client engagement.

- Assist clients with licensing needs, ensuring compliance and cost optimization.

Stakeholder and Risk Management :

- Build and maintain strong relationships with key stakeholders, ensuring their requirements are met effectively.

- Proactively identify, assess, and mitigate risks and issues throughout the project lifecycle.

- Provide regular updates to stakeholders on project progress, risks, and resolutions.

Process Optimization :

- Continuously improve team processes, workflows, and methodologies to enhance efficiency and productivity.

- Promote and implement best practices in project management, risk management, and solution delivery.

- Develop and document standard operating procedures for Atlassian tool implementations.

Qualifications and Skills :

Mandatory Skills :

- Proven expertise in Atlassian tools, including Jira, Confluence, Jira Service Management (JSM), and Bitbucket.

- Strong project management skills with a track record of managing multiple projects simultaneously.

- Atlassian Certifications (i.e., Atlassian Certified Professional or equivalent) are mandatory.

- Excellent communication, presentation, and stakeholder management skills.

- Strong risk management and issue resolution capabilities.

- Exceptional time management, multitasking, and organizational skills.

Preferred Skills :

- Experience in pre-sales, sales, and marketing activities, particularly for lead generation.

- Proficiency in handling customer licensing requirements and renewals.

- Ability to drive process optimization and promote a culture of continuous improvement.

- Team leadership experience with a focus on collaboration and mentoring.

Experience :

- 6 -12 Years.