Associate Business Support Specialist

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping peoples careers and being thoughtful about employee well being.

Boeing is the worlds largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.

In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of Indias defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.

Technology for today and tomorrow

The Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India and the world.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.

At Boeing, we are inclusive, diverse, and transformative.

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Boeing Global Enterprise Services (BGES) team is currently looking for Business Support Specialist to join their team in Bangalore, India.

The position will report to the Business Support Manager (BSM) and will receive day-to-day direction from this manager. The candidate will work closely with local agencies and vendors to proactively support the business needs related to Boeing personnel as a result of emerging business needs.

This includes but is not limited to Boeing infrastructure (office facilities), employee services, safety and security (disaster planning and business continuity) within the assigned location, and payment process for vendors. The candidate should have a good command of the English language. Previous work experience with multinationals in similar environments is preferable.

Position Responsibilities:

The responsibilities for this position include, but are not limited to, the following:

• Responsible for managing Workplace services through various 3rd party service providers.
• Strong knowledge of integrated Facilities Management Operation, Event Management,

Integrated Security Services.

• Maintaining excellent relationships with various Business stakeholders and Service Providers.
• Actively engage with Business units to fulfill business requirements.
• Ability to analyze the data and make the decision based on the data (Data-driven approach).
• Ability to collaborate with other functions like Global Real Estate/Finance/HR/Security etc. as & when required to deliver the assigned scope of work.
• Responsible for ensuring safety & security at the workplace and implementing EHS policies.
• Monitor emergency response procedures such as dialogic/call tree/ERT members.
• Should be familiar with the compliance requirements for building/facility operations.
• Sharing inputs on annual budget allocation & tracking planned vs actual spent
• Ability to ideate, develop, lead and execute operational excellence projects.
• Maintains the operation-related records and documents including (not limited to) Building

compliance.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• A bachelor’s degree in hospitality/administration/Engineering or equivalent is required as a BASIC

QUALIFICATION

• At least 5+ years of relevant experience working in a Real Estate/IFM/Administrative

environment.

• Able to collaborate with internal team members as well as external stakeholders.
• Entrepreneurial mindset and Ability to foster two-way collaboration.
• Experience in Facilities Management / Workplace services is strongly required.
• Ability to facilitate decision-making and Proactive risk management.
• Effective Communicator with good verbal and written communication skills
• Knowledge of advanced Microsoft Office tools (Word, Excel, PowerPoint, etc)
• People Management with good interpersonal skills and Intermediate analytical skills
• Quick learner & has an eye for detail.
• Customer-focused and Capability to manage and leading teams.

Preferred Qualifications (Desired Skills/Experience):

• A postgraduate qualification will be an added advantage.
• Manages and supports the integration of activities like facilities occupation including facilities

planning, analysis as required from time to time.

• Strong knowledge of Facilities Operation and Data analysis.
• Responsible for facility takeover from the Project team which includes snagging / de-snagging /

track and maintaining all facility-related documentation etc.

• Implement innovative principles of Space planning in tune with the Business requirement.
• Able to define the Process Flow for various processes and able to optimize to reduce manual

efforts.

• Handled multiple sustainability projects and various cost-saving projects.

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 4years' related work experience).

Relocation:

Not Applicable.