Business Development Manager

Responsibilities:

1. Team Leadership:
• Lead, mentor, and inspire a high-performing sales team focused on IT services.
• Set clear performance expectations, provide ongoing coaching, and conduct regular performance reviews.
2. Sales Strategy Development:
• Develop and implement strategic sales plans to achieve and exceed revenue targets.
• Collaborate with senior management to align sales strategies with overall business objectives.
3. Client Relationship Management:
• Build and maintain strong relationships with key clients, understanding their IT service needs.
• Ensure exceptional client satisfaction and serve as a point of escalation for client concerns.
4. New Business Development:
• Identify and pursue new business opportunities in the IT services market.
• Lead the sales team in prospecting, qualifying leads, and expanding the client portfolio.
5. Sales Forecasting and Reporting:
• Provide accurate sales forecasts and regularly report on sales performance.
• Analyze sales data to identify trends and opportunities for improvement.
6. Proposal and Contract Negotiation:
• Oversee the creation of compelling proposals and presentations for IT services.
• Lead negotiations and contract discussions, ensuring favorable terms for both the client and the organization.
7. Market Research:
• Stay informed about industry trends, competitor offerings, and market dynamics.
• Provide insights and recommendations based on market research to shape the company's IT services strategy.
8. Cross-Functional Collaboration:
• Collaborate with other departments, including marketing, product development, and technical support, to ensure cohesive and effective operations.
• Communicate client feedback and market insights to internal teams for continuous improvement.

Qualifications:

• Education: Bachelors degree in Business, Marketing, or a related field (MBA is a plus).
• Experience: Minimum of 5-8 years of proven success in IT services sales, with at least 2 years in a leadership role.
• Industry Knowledge: Deep understanding of IT services, including cloud computing, cybersecurity, software development, and infrastructure solutions.
• Leadership Skills: Strong leadership and team management skills, with a track record of building and leading successful sales teams.
• Communication Skills: Excellent communication and interpersonal skills, both verbal and written.
• Strategic Thinking: Ability to think strategically and contribute to the development of business and sales strategies.
• Results-Driven: Proven ability to meet and exceed sales targets and drive revenue growth.
• Client-Centric Approach: Customer-focused with a commitment to delivering exceptional client satisfaction.
• Adaptability: Ability to adapt to changes in the market, technology, and client needs.
• Technical Acumen: Understanding of IT concepts and services to effectively communicate with technical and non-technical clients.

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance and other benefits.
• Opportunities for career growth and professional development.
• A collaborative and innovative work environment.

Kindly share your profile on vaishali.kava@allieddigtal.net

Work location: Kolkata

Thanks

Vaishali kava

HR Team

Allied Digital Services LTD.