Design Engineer Professional

• Basic Linux knowledge & experience
• Networking fundamental knowledge
• SSH, SNMP protocol knowledge
• Network Troubleshooting
• Log Analysis
• Configuration Management of Network devices
• Network Compliance
• Operation Support systems (OSS) and Network Management Systems (NMS)
• IT Service Management - Asset, Incident, Change and Problem Management

• TSNA Expertise: At least 4 years of experience working on TSNA, including knowledge of its architecture and capabilities.
• Linux Expertise: Strong understanding of Linux architecture, experience in managing, optimizing, and troubleshooting Linux environments.
• Networking: Fundamental knowledge of networking, including SSH, SNMP protocols, network troubleshooting, and log analysis.
• Configuration Management: Experience in configuration management of network devices and Linux servers using tools like Ansible.
• OSS and NMS: Understanding of Operation Support Systems (OSS) and Network Management Systems (NMS).
• IT Service Management: Knowledge of asset, incident, change, and problem management.
• Automation: Develop and maintain automation scripts using Bash, Python, or Perl.
• Monitoring: Use tools like Dynatrace, Nagios, and ELK stack for monitoring and ensuring system reliability.
• Containerization: Manage containerization and orchestration using Docker and Kubernetes.
• Implementation and Support : Experience in implementation, upgrade/migration, support, resolving customer issues, and providing resolution within SLA.
• Multi-Server Configuration: Experience in installation and configuration of TSNA and Linux in a distributed environment, multi-server configuration, custom dashboards, and reports.
• Communication: Strong experience in communicating complex details to technical and non-technical audiences.

• Experience in one or more of the following:

1. IT security and compliance
2. Datacentre infrastructure
3. Software development
4. Vendor management
5. Database maintenance.

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.