Executive/Sr Executive-Presales Connect & Customer Support

Customer Connect

Should have strong real estate background and contact center operations.

Understanding on Telecom and contact center application knowledge is a must.

Should have managed Enquiry management, customer support, and Escalations. A hospitality

Background is an added advantage.

What are we looking for?(Specific Skill Set)

Should have strong real estate background and contact center operations.

Candidates good in communication (it is vital for both internal and external customers)

Customer Support

Ensuring and providing flawless, upscale, professional, and high-class customer service experiences

Analysing customer feedback and providing strategic direction to continuously improve overall rating

Responding to customer needs and anticipating their unstated ones.

Attending customer inquiries, and also answering inquiries over the phone and Mail.

Who are we looking for?

• Excellent communication skills
• Strong listening skills
• Superior organizational skills

Interested candidates can share their CVs at nibeidatn@brigadegroup.com.