Sales Man /Customer Advisor

Key Responsibilities:

• Customer Interaction: Greet customers and understand their needs regarding automobile products (cars, motorcycles, accessories).
• Product Knowledge: Provide detailed information about vehicles, their features, specifications, and benefits to customers.
• Sales Process: Guide customers through the entire sales process, from inquiries to final purchase, ensuring a smooth and professional experience.
• Test Drives: Coordinate and conduct test drives, showcasing the features of the vehicles and answering customer queries.
• Negotiation & Closing: Assist customers in making purchase decisions by providing competitive pricing, options, and financing plans. Negotiate deals to close sales effectively.
• Follow-up: Maintain regular contact with customers to ensure satisfaction and encourage repeat business or referrals.
• Lead Generation: Identify and pursue new sales opportunities through prospecting and lead generation, whether via phone, email, or in-person engagement.
• Documentation & Reporting: Prepare all necessary paperwork, including sales contracts, finance applications, and customer records. Update daily/weekly sales reports.
• Team Collaboration: Work closely with the sales team and management to meet or exceed sales targets.
• Customer Satisfaction: Address post-sale issues and ensure excellent after-sales service and support for customers.

Skills & Qualifications:

• Educational Qualification: Minimum high school diploma; Bachelors degree in Sales, Marketing, or a related field is a plus.
• Experience: 0-3 years of experience in automobile sales or a customer-facing sales role (freshers welcome to apply).
• Communication Skills: Strong verbal communication skills with the ability to present and persuade.
• Product Knowledge: Basic understanding of automobiles and a willingness to learn more about new models, features, and technologies.
• Customer-Centric: Focused on providing excellent customer service and maintaining positive relationships.
• Negotiation Skills: Ability to negotiate terms, close deals, and meet sales targets.
• Technical Skills: Familiarity with using CRM software and MS Office; ability to manage sales documentation efficiently.
• Personal Attributes: Energetic, enthusiastic, and self-motivated with a passion for sales and automobiles.

Desired Skills:

• Ability to work in a fast-paced environment.
• Strong problem-solving and conflict resolution skills.
• Basic knowledge of automotive industry trends and market dynamics.
• Ability to work in a team and contribute to collective goals.

Benefits:

• Competitive salary and commission structure.
• Opportunity for career growth within the company.
• Employee discounts on automobile purchases.
• Training and development opportunities.

Location: Raipur | Mahasamund | Bhatapara | Baloda Bazar | Saraiapli