CX Manager

• Ability to ensure the right implementationof the sales process in the dealership.
• Follow key metrics activelyto identify gaps, develop action plan and ensure adherence

• Plan and ensure right processes are followed tocreate a World Class Customer Experience

• Ability to build meaningful and long-termrelationship with employees. Stakeholder management: Ability to manage and involve variousstakeholders towards achieving planned activities

Influencing Skills and Conflict resolution:

• Ability to influencevarious stakeholders.
• Managing difficult conversations withvarious stakeholders
• Qualification - Graduate (BA, BSC)
• Vacancies - 2