AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Bajaj Finserv Health Team. If you also belong to the team, you
can get access from
here
Bajaj Finserv Health
Compare
All Filters
3262 Bajaj Finserv Health Jobs
Cluster Manager - Digital Platforms
Bajaj Finserv Health
posted 21d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1. Project Planning Reporting
Manage Project requirements for building capabilities on App/Web
Act as a liaison between business and technology groups to facilitate communication both ways
Create Business User Stories, Undertake Gap Analysis and prepare Approach
Handling complex ideas and break them down into concise and effective requirements
Interacting with product development teams / technical teams and articulating the requirements into modules of the Mobile App.
Generate ideas for project improvement and brainstorm impact with counterparts in Functions and COEs and gauge feasibility with IT team
Add strategic value to processes through competition mapping and best practices adoption.
Scout the technology landscape to ensure adoption of emerging solutions and maintain innovative edge
Participate in presentation with project priorities, timelines, quarterly plans, etc. to Vertical Head for sign-off
Prepare overall project plan for execution of projects and prioritize projects based on those with large impact or horizontal level impact
Prepare monthly updates and reports on project status and progress to be shared with Project Head and other Vertical Heads, seek inputs on course correction
2. Project lifecycle management
Understand change requirements and evaluate to take decision on selection of projects based on impact and extent of change
Scoping of the project along with the relevant stakeholder for critical projects
Conducting discussions with IT, on major projects on issues related to deviations on delivery and timelines, and work on the revisions
For all projects in post-production, guide sustenance monitoring to ensure appropriate approach is adopted, to better understand pilot response/ feedback and ensure smooth and stable pan-India execution
Provide functional and technical support in resolving Production issues and Customer pain points.
External practices / research may be followed operational processes and application in module specific scenario
Review customer feedback for marketplace, updating processes or functionalities as needed.
Monitor, analyze and report on marketplace metrics and performance.
Monitoring promotional activities across all marketplaces
Work with business teams to develop strategies to increase sales, reduce costs and drive conversion rate upwards.
3. Project Review Stakeholder management
Prepare the project plans, for all projects, and provide inputs on enhancing effectiveness and efficiencies and deliver within timelines
Review achievement of project milestones, adherence to timelines, etc.; Resolve issues, roadblocks and escalations to ensure delivery as per desired objectives| Engage with business stakeholders/ Verticals to provide status update on projects (for business/ Verticals initiated projects) and to update on delays / issues / deviations and agree on revision of timelines/ scope of project
4. Production Support
Use Production management tools for daily monitoring and pro-active issue identification
Clever Tap
KPI Portal
User Experior
Google Console
Define Clever Tap events raise requirement with IT team for delivery
Create CT Funnels and track on daily basis for pro-active issue identification
Define KPIs raise requirement with IT team for delivery
Track KPIs for anomalies on daily basis for pro-active issue identification
Reporting of all identified issues and resolution timeline follow-up closure.
Classification of issues on criticality (H/M/L) Identification and reporting of all enhancements/Change request resolution timeline
Benchmarking with industry to understand their app metrics and best practices.
Engaging with cross functional teams to create synergies and thereby, executing planned campaigns. Key Decisions / Dimensions
1. Closure of flows and Journeys with all stakeholder s basis feasibility and prioritization
2. Change request Management
3. Feature Management and prioritization
4. Go-No Go decision basis module readiness Major Challenges
1. Consensus building between all stakeholders
2. Ensuring smooth SDLC
3. Understanding Technical limitations and modifying Product basis it.
4. Timeline Management Required Qualifications and Experience
8. Total Years Experience
5 - 7 Years of Experience
9. Required Qualifications Experience
MBA/Post Graduate Degree
5 - 7 years experience in Managing and building key horizontal enablers on App Web
Understanding of key horizontal enablers on App Web
Visualize the design from a customer point of view to enable a self-service architecture encompassing all service modules
Exposure to building and managing key horizontal enablers on App Web
Grounds up work in building and delivering Digital Platform
Technology orientation and attitude to challenge status-quo.
High degree of passion and self-belief.
Collaborative work style to engage with peers colleagues in other functions across the company.
Exceptionally high motivational levels and a self-starter.
Should possess the below skill sets:
- Relationship Management skills
- Excellent Communication Interpersonal Skills
- Negotiation Skills influencing skills
- Analytical Problem-Solving skills
Manage Project requirements for building capabilities on App/Web
Act as a liaison between business and technology groups to facilitate communication both ways
Create Business User Stories, Undertake Gap Analysis and prepare Approach
Handling complex ideas and break them down into concise and effective requirements
Interacting with product development teams / technical teams and articulating the requirements into modules of the Mobile App.
Generate ideas for project improvement and brainstorm impact with counterparts in Functions and COEs and gauge feasibility with IT team
Add strategic value to processes through competition mapping and best practices adoption.
Scout the technology landscape to ensure adoption of emerging solutions and maintain innovative edge
Participate in presentation with project priorities, timelines, quarterly plans, etc. to Vertical Head for sign-off
Prepare overall project plan for execution of projects and prioritize projects based on those with large impact or horizontal level impact
Prepare monthly updates and reports on project status and progress to be shared with Project Head and other Vertical Heads, seek inputs on course correction
2. Project lifecycle management
Understand change requirements and evaluate to take decision on selection of projects based on impact and extent of change
Scoping of the project along with the relevant stakeholder for critical projects
Conducting discussions with IT, on major projects on issues related to deviations on delivery and timelines, and work on the revisions
For all projects in post-production, guide sustenance monitoring to ensure appropriate approach is adopted, to better understand pilot response/ feedback and ensure smooth and stable pan-India execution
Provide functional and technical support in resolving Production issues and Customer pain points.
External practices / research may be followed operational processes and application in module specific scenario
Review customer feedback for marketplace, updating processes or functionalities as needed.
Monitor, analyze and report on marketplace metrics and performance.
Monitoring promotional activities across all marketplaces
Work with business teams to develop strategies to increase sales, reduce costs and drive conversion rate upwards.
3. Project Review Stakeholder management
Prepare the project plans, for all projects, and provide inputs on enhancing effectiveness and efficiencies and deliver within timelines
Review achievement of project milestones, adherence to timelines, etc.; Resolve issues, roadblocks and escalations to ensure delivery as per desired objectives| Engage with business stakeholders/ Verticals to provide status update on projects (for business/ Verticals initiated projects) and to update on delays / issues / deviations and agree on revision of timelines/ scope of project
4. Production Support
Use Production management tools for daily monitoring and pro-active issue identification
Clever Tap
KPI Portal
User Experior
Google Console
Define Clever Tap events raise requirement with IT team for delivery
Create CT Funnels and track on daily basis for pro-active issue identification
Define KPIs raise requirement with IT team for delivery
Track KPIs for anomalies on daily basis for pro-active issue identification
Reporting of all identified issues and resolution timeline follow-up closure.
Classification of issues on criticality (H/M/L) Identification and reporting of all enhancements/Change request resolution timeline
Benchmarking with industry to understand their app metrics and best practices.
Engaging with cross functional teams to create synergies and thereby, executing planned campaigns. Key Decisions / Dimensions
1. Closure of flows and Journeys with all stakeholder s basis feasibility and prioritization
2. Change request Management
3. Feature Management and prioritization
4. Go-No Go decision basis module readiness Major Challenges
1. Consensus building between all stakeholders
2. Ensuring smooth SDLC
3. Understanding Technical limitations and modifying Product basis it.
4. Timeline Management Required Qualifications and Experience
8. Total Years Experience
5 - 7 Years of Experience
9. Required Qualifications Experience
MBA/Post Graduate Degree
5 - 7 years experience in Managing and building key horizontal enablers on App Web
Understanding of key horizontal enablers on App Web
Visualize the design from a customer point of view to enable a self-service architecture encompassing all service modules
Exposure to building and managing key horizontal enablers on App Web
Grounds up work in building and delivering Digital Platform
Technology orientation and attitude to challenge status-quo.
High degree of passion and self-belief.
Collaborative work style to engage with peers colleagues in other functions across the company.
Exceptionally high motivational levels and a self-starter.
Should possess the below skill sets:
- Relationship Management skills
- Excellent Communication Interpersonal Skills
- Negotiation Skills influencing skills
- Analytical Problem-Solving skills
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Digital Manager roles with real interview advice
Top Bajaj Finserv Health Digital Manager Interview Questions
Q1. Ninja And The Fence Problem Statement Ninja is given a task of painting a fence with ‘N’ posts using ‘K’ different colors. The task require ... read more
asked in
Software Developer Intern interview
Q2. Reverse the String Problem Statement You are given a string STR which contains alphabets, numbers, and special characters. Your task is to ... read more
asked in
Software Developer Intern interview
Q3. Delete a Node from Linked List Problem Statement Given a linked list of integers, your task is to implement a function that deletes a node ... read more
asked in
Software Developer Intern interview
What people at Bajaj Finserv Health are saying
What Bajaj Finserv Health employees are saying about work life
based on 201 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Bajaj Finserv Health Benefits
View more benefits
Compare Bajaj Finserv Health with
Star Health & Allied Insurance
Compare
Niva Bupa Health Insurance Company
Compare
HDFC Ergo General Insurance
Compare
ICICI Lombard General Insurance Company
Compare
Care Health Insurance
Compare
Aditya Birla Health Insurance Co
Compare
ManipalCigna Health Insurance
Compare
Future Generali India Life Insurance
Compare
Reliance Health Insurance
Compare
Udaan
Compare
Swiggy
Compare
Zomato
Compare
BlackBuck
Compare
Blinkit
Compare
Myntra
Compare
Ninjacart
Compare
Meesho
Compare
Matrimony.com
Compare
Paisabazaar.com
Compare
FirstCry
Compare
Similar Jobs for you
Recently Viewed
JOBS
Gushwork
14 jobs
JOBS
Browse jobs
Discover jobs you love
JOBS
GroundTruth
33 jobs
PHOTOS
Growisto
7 office photos
JOBS
Caterpillar Inc
No Jobs
JOBS
Trivandrum International School
No Jobs
JOBS
Browse jobs
Discover jobs you love
LIST OF COMPANIES
KundKund Trading and Consultancy
Overview
Share an Interview
How was your last interview experience?
Feedback
