AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
6751 Bajaj Finance Jobs
Senior Tech Specialist - Contact Centre/...
Bajaj Finance
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Purpose
o Configure, deploy, and maintain FreeSWITCH and Kamailio-based systems.
o Design scalable and reliable VoIP architectures to support business needs.
o Implement call routing, DID management, and trunk configurations.
o Develop and manage SIP-based call routing for internal and external communication.
o Troubleshoot SIP signaling issues using tools like Wireshark or sngrep.
o Optimize routing rules for least-cost routing (LCR) and high availability.
o Monitor VoIP systems for performance, security, and uptime.
o Conduct capacity planning and optimize system resources.
o Implement call quality monitoring tools (e.g., RTCP, QoS metrics).
o Work with cross-functional teams to integrate VoIP systems with CRM and other platforms.
o Provide Level 2/3 support for VoIP-related issues.
o Train team members on VoIP best practices and system usage.
o Implement VoIP security measures to prevent fraud and mitigate risks.
o Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA).
o Configure firewalls and SBCs for secure SIP trunking.
o Integrate VoIP systems with databases like MongoDB and PostgreSQL.
o Leverage Redis for caching and RabbitMQ for messaging queues.
o Implement efficient data storage and retrieval mechanisms to support VoIP services.
o Develop custom VoIP features and modules using languages like Golang, Lua, Python, C, and C++.
o Automate repetitive tasks and processes through scripting.
o Integrate WebRTC solutions for real-time communication.
Duties and Responsibilities
VoIP Infrastructure Design & Maintenance
Monitoring & Performance Optimization
Programming & Scripting
Required Qualifications and Experience
o Strong hands-on experience with FreeSWITCH and Kamailio.
o In-depth knowledge of SIP protocols, RTP, and VoIP troubleshooting.
o Familiarity with codecs like G.711, G.729, Opus, etc.
o Solid understanding of networking concepts such as NAT, RTP, and STUN/TURN.
o Experience with firewall configurations and SBCs.
o Proficiency in programming languages like Golang, Lua, Python, C, and C++.
o Experience with WebRTC for real-time communication.
o Familiarity with database systems like MongoDB and PostgreSQL.
o Experience with Redis for caching and RabbitMQ for asynchronous messaging.
o Familiarity with monitoring tools like Homer, Grafana, or Nagios.
o Hands-on experience with cloud platforms like AWS, Azure, or Google Cloud.
o Proficiency in containerization tools like Docker and orchestration with Kubernetes.
o Strong analytical and problem-solving skills.
o Excellent communication and documentation abilities.
o Ability to work collaboratively in a team environment
Educational Qualifications
B-tech IT or CS
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Technology Specialist roles with real interview advice
Top Bajaj Finance Senior Technology Specialist Interview Questions
What people at Bajaj Finance are saying
What Bajaj Finance employees are saying about work life
Bajaj Finance Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Work From Home 
Free Transport 
Compare Bajaj Finance with
HDFC Bank
ICICI Bank
Axis Bank
Kotak Mahindra Bank
State Bank of India
Tata Capital
Mahindra Finance
L&T Finance
HDB Financial Services
Shriram Finance
Muthoot Fincorp
IIFL Finance
Muthoot Finance
Home Credit Finance
SMFG India Credit
Manappuram Finance
Piramal Capital Housing Finance
TVS Credit
Mahindra Rural Housing Finance
Bharat Financial Inclusion
Similar Jobs for you
Field Sales Officer
0-1 Yrs
₹ 1.75 - 3L/yr
Kakinada, Tadepalligudem, Bhimavaram
Center Manager,Relationship officer
0-1 Yrs
₹ 1.5 - 2L/yr
Huzurabad, Sathupally, Thorrur
Recently Viewed
JOBS
Tight the Nut
No Jobs
JOBS
OHI Marketing
No Jobs
JOBS
Kuber Estates
No Jobs
REVIEWS
NoBroker
No Reviews
INTERVIEWS
Sobha
No Interviews
SALARIES
NoBroker
JOBS
Sofa Clinic
No Jobs
SALARIES
JLL
SALARIES
NoBroker
