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Bajaj Finance

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4.0

based on 6.7k Reviews

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6751 Bajaj Finance Jobs

Lead - Rural L&D

BAJAJ FINANCIAL SECURITIES LIMITED

 · 

4.0

 based on 6.7k Reviews

4-6 years

Bhopal

Lead - Rural L&D

Bajaj Finance

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Telecalling Salesforce Recruitment Learning and Development Training Training Management

+ 8 more

Job Description

    

Job Purpose  
Conducting end to end learning interventions for IBAs & Call centre team in Rural Business.
Ensure classroom trainings at regional call centers & VILT for upskilling the IBAs/Tele callers within Rural Business.    

Duties and Responsibilities  
  •  Prepare training calendar for the IBAs basis business needs
  •  Conduct the Functional learning interventions for IBAs/Tele-Callers in Rural Business
  •  Training delivery (Refreshers) across all Rural Businesses
  •  Delivering training programs for partner skill development (TTTs for the Trainers/Supervisors based at RCC)
  •  Create functional assessments for understanding learning gaps
  •  Conduct learning diagnostic connect with IBAs & Identify the knowledge gaps in sales
  •  Curate the training content for IBA training programs    

    Key Decisions / Dimensions  
  •  Final buy in for content
  •  Design of induction/ Functional trainings
  •  Role out timely training invites for training programs
  •  Manage the first level escalations related to trainings    

    Major Challenges  
  •  Co-ordination with multiple stakeholders (Partners, IBAs & Call centre support team)
  •  Getting buy in from business for functional training
  •  Maintaining training coverage across all vintage groups    

    Required Qualifications and Experience  
    a) Qualifications-Graduate (MBA -Preferable in HR)
    b) Expertise in conducting learning facilitation

    c) Work Experience- 4-6 years (Preferable Tele calling + L&D)
    d) Ability to multitask
    e) Agile
    f) Language- English, Hindi & Marathi    

    • Employment Type: Full Time, Permanent

    Read full job description

    Bajaj Finance Interview Questions & Tips

    Prepare for Bajaj Finance Lead roles with real interview advice

    Top Bajaj Finance Lead Interview Questions

    Q1. How to collect default customer. How to trace customer shifted given address
    asked in Assistant Manager interview
    View answers (15)
    Q2. Could you plz give a demo of how to sell mobile phn at dealers point.
    asked in Sales Manager interview
    View answers (10)
    Q3. If customer is in NPA category then what percentage waiver we will give him in settlement
    asked in Manager interview
    View answers (7)
    View all 96 questions

    What people at Bajaj Finance are saying

    4.6
     Rating based on 2 Lead reviews

    Likes

    Having good opportunity for growth

    • Salary - Excellent
      • +4 more
    Dislikes

    Work life balance

    Read 2 Lead reviews

    Lead salary at Bajaj Finance

    reported by 45 employees with 6-14 years exp.
    ₹18 L/yr - ₹38 L/yr
    100% more than the average Lead Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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