Relationship Associate - Bancassurance

Max Life Insurance Company Limited is looking for Relationship Associate - Bancassurance to join our dynamic team and embark on a rewarding career journey

• A Relationship Associate in Bancassurance is a role within the banking sector that focuses on building and maintaining relationships with customers in relation to insurance products and services offered by the bank
• Bancassurance refers to the distribution of insurance products through banks, leveraging their existing customer base and distribution channels

Here are the key responsibilities of a Relationship Associate in Bancassurance

• Customer Relationship Management Relationship Associates in Bancassurance establish and maintain strong relationships with bank customers
• They engage with customers to understand their insurance needs, provide information about available insurance products, and offer personalized solutions based on individual requirements
• Insurance Product Knowledge They develop a comprehensive understanding of the insurance products offered by the bank
• This includes life insurance, health insurance, general insurance, and other relevant insurance solutions
• They stay updated on product features, benefits, terms, and conditions to effectively communicate the offerings to customers
• Sales and Cross-Selling Relationship Associates actively promote and sell insurance products to bank customers
• They identify cross-selling opportunities by analyzing customer profiles and financial needs
• They explain the features and benefits of insurance products, address customer queries, and guide customers through the insurance purchasing process
• Needs Analysis and Solution Design They conduct needs analysis for customers to determine their insurance requirements
• They assess the customer's risk profile, financial goals, and coverage needs
• Based on the analysis, they design suitable insurance solutions that align with the customer's preferences and financial capabilities
• Documentation and Application Processing Relationship Associates assist customers with the completion of insurance application forms and related documentation
• They ensure accuracy and completeness of information provided by customers and facilitate the smooth processing of insurance applications
• Customer Service and Support They provide ongoing customer service and support to address inquiries, claims processing, and policy servicing requirements
• They act as a point of contact for customers throughout the insurance policy lifecycle, resolving any issues or concerns that may arise