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40 Automatic Data Processing (ADP) Jobs

HRO CS GES Payroll - Pune 158905

2-6 years

Pune

1 vacancy

HRO CS GES Payroll - Pune 158905

Automatic Data Processing (ADP)

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Job Description :- Payroll Solutions Specialist role
The Payroll Support Specialist supports Comprehensive Services Client users on Workforce Now and related applications by processing payroll providing guidance in response to a wide variety of questions and issues presented by Clients Payroll Administrators. The person in this role will process payrolls for clients in the US timezone and use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases.
_
- Client Facing works in an inbound outbound phone support model
- Provides WFN/AutoPay Payroll Technology support
- Processes Payroll Support Client queries and relationship
- Payroll Processing and handles Questions and Issues
- Conducts Initial Issue Troubleshooting
- Works with internal teams to resolve complex issues
Responsible for Quarter and Year End Activities
COMPETENCIES
  1. Requires a high-level payroll knowledge including payroll skills Accuracy since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP.
  2. Basic knowledge of payroll tax principles and wage and hour laws
  3. Strong verbal and written communication skills
  4. Ability to analyze and resolve problems through effective customer interface and communication
  5. Must be able to work under time constraints to ensure that deadlines are met
  6. Excellent Professional Customer Service Skills
  7. Strong Process and documentation skills
  8. Strong Research Skills
  9. Proficient in MS Office applications, especially Word and Excel Proficiency in using PC
PSS Eligibility
Graduate
Willing to work in US/Night Shifts and a voice role
Excellent Communication skills.
Prior Client Facing Role preferred.
FPC/CPP certification and US Payroll Experience will be an added advantage
Worked for a year in the current role/process.
Has not been a part of any coaching/improvement plan in the past 1 year.
AM/SC Eligibility
Graduate
Willing to work in US/Night Shifts and a voice role
Excellent Communication skills.
Prior Client Facing Role preferred.
FPC/CPP certification and US Payroll Experience will be an added advantage
Worked for atleast 18 months in the current role/process.
Has not been a part of any coaching/improvement plan in the past 1 year.
Willing to work in an Individual Contributor Role
Job Description :- Payroll Solutions Specialist role
The Payroll Support Specialist supports Comprehensive Services Client users on Workforce Now and related applications by processing payroll providing guidance in response to a wide variety of questions and issues presented by Clients Payroll Administrators. The person in this role will process payrolls for clients in the US timezone and use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases.
_
- Client Facing works in an inbound outbound phone support model
- Provides WFN/AutoPay Payroll Technology support
- Processes Payroll Support Client queries and relationship
- Payroll Processing and handles Questions and Issues
- Conducts Initial Issue Troubleshooting
- Works with internal teams to resolve complex issues
Responsible for Quarter and Year End Activities
COMPETENCIES
  1. Requires a high-level payroll knowledge including payroll skills Accuracy since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP.
  2. Basic knowledge of payroll tax principles and wage and hour laws
  3. Strong verbal and written communication skills
  4. Ability to analyze and resolve problems through effective customer interface and communication
  5. Must be able to work under time constraints to ensure that deadlines are met
  6. Excellent Professional Customer Service Skills
  7. Strong Process and documentation skills
  8. Strong Research Skills
  9. Proficient in MS Office applications, especially Word and Excel Proficiency in using PC
PSS Eligibility
Graduate
Willing to work in US/Night Shifts and a voice role
Excellent Communication skills.
Prior Client Facing Role preferred.
FPC/CPP certification and US Payroll Experience will be an added advantage
Worked for a year in the current role/process.
Has not been a part of any coaching/improvement plan in the past 1 year.
AM/SC Eligibility
Graduate
Willing to work in US/Night Shifts and a voice role
Excellent Communication skills.
Prior Client Facing Role preferred.
FPC/CPP certification and US Payroll Experience will be an added advantage
Worked for atleast 18 months in the current role/process.
Has not been a part of any coaching/improvement plan in the past 1 year.
Willing to work in an Individual Contributor Role
Diversity, Equity, Inclusion Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP:

Employment Type: Full Time, Permanent

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What people at Automatic Data Processing (ADP) are saying

What Automatic Data Processing (ADP) employees are saying about work life

based on 3.1k employees
60%
92%
73%
52%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Automatic Data Processing (ADP) Benefits

Submitted by Company
Corporate discounts
PAID volunteer time off
Associate recognition
Annual flu immunization program
Home & auto insurance programs
Employee stock purchase plan +2 more
Submitted by Employees
Free Transport
Health Insurance
Cafeteria
Team Outings
Work From Home
Gymnasium +6 more
View more benefits

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