Manager - Operations & Business Analytics - Social Sector Consulting Firm (4-8 yrs)

We are #hiring for a leading social sector Consulting firm!

Responsibilities:

Project Planning and Strategy:

- Define objectives, scope, and approach for analytics and consulting projects, ensuring alignment with organizational goals.

- Develop project roadmaps, timelines, and success metrics in collaboration with senior management and team leads.

- Plan for optimal resource allocation and prioritize projects based on potential business impact.

Stakeholder Management:

- Collaborate with key stakeholders (senior leadership, department heads, clients, vendors) to gather requirements and deliver actionable insights.

- Maintain clear and consistent communication with stakeholders to report project progress, manage expectations, and ensure satisfaction.

Data Analysis and Insight Generation:

- Oversee data collection, cleaning, and transformation to ensure accuracy and quality.

- Interpret data trends, patterns, and performance metrics to support informed strategic and operational decisions.

- Synthesize findings into clear, actionable recommendations and communicate insights effectively through tailored reports, dashboards, and presentations.

Process Improvement:

- Identify and implement best practices, tools, and methodologies to enhance the efficiency and quality of analytics and project delivery.

- Stay updated on industry trends to continuously improve team capabilities and adopt new techniques where beneficial.

Consultant Assignment and Activation Support:

- Assign consultants based on project requirements, availability, skills, experience, and development needs.

- Support project pipeline development by proactively assigning consultants to outreach and activation work likely to convert into projects.

- Work closely with Senior Managers and Associate Directors to qualify activations, establish timelines, and address resourcing needs.

Capacity Utilization and Performance Monitoring:

- Work towards achieving target utilization rates by monitoring consultant availability and adjusting staffing plans as needed.

- Investigate deviations from staffing plans and provide recommendations for corrective actions.

- Manage project budgets and resource allocation, ensuring projects stay within financial constraints.

- Flag additional consultant requirements to leadership if pipeline falls short of target utilization levels.

Relationship Building and Consultant Development:

- Foster strong relationships with consultants, unit leadership, and HR to match consultants with projects that align with their skills and career goals.

- Conduct regular performance reviews and attend appraisal meetings to assess consultant expectations, performance, and development needs.

Recruitment and Talent Management Liaison:

Coordinate with HR to communicate in-demand skills, capabilities, and expertise needed within the unit.

- Stay informed on recruitment activities, understanding new hires' skills to better manage project pipelines and integrate new team members efficiently.

Experience: 4-8 Years