Learning & Development | Assistant Manager

Manage a team of trainers - Recruit, train & lead the team
Device L&D strategy to upskill the frontline teams to improve effectiveness of the workforce
Build Monthly, quarterly & yearly training programs
Prepare budget for training programs
Assess employee skills & performance to identify areas of improvement
Ensure product, process knowledge & skill training for new joiners & existing employees
Identify training needs as per the business outcome requirement
Evaluate employees & identify weakness
Driving & manage training completion
Regular connect with stakeholders to identify training requirement
Share training reports & other training KPIs (NPS, participant voice, takeaways)
Track employee success & progress
Keep abreast of training trends, developments & best practices