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Ashirvad Pipes
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2 Ashirvad Pipes Jobs
Customer Care Executive
Ashirvad Pipes
posted 14d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Care Executive roles with real interview advice
What people at Ashirvad Pipes are saying
Rating based on 3 Customer Care Executive
reviews
Anonymous · Customer Success, Service & Operations
Way to learn , osm experience with ashirvad
- Salary - Excellent
No cultural activities
Customer Care Executive salary at Ashirvad Pipes
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What Ashirvad Pipes employees are saying about work life
Ashirvad Pipes Benefits
Medical Benefits Flexi-leave planning Maternity and Paternity Leaves 
Job Training 
Health Insurance 
Soft Skill Training 
Free Transport 
Work From Home 
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